Willie Automotive & Towing Service - Lakeland (FL)

1 /5 Abram Palomar: First went in because clutch was grinding a bit when I disengaged the clutch pedal so they quoted me for a clutch job new clutch flywheel throw out bearing pressure plate main rear seal and told me after this your truck will be running good as new a week went by Dave called me to come pick up after I left work early to come pick up the vehicle when I got there paid them 1180 for the job went to start the truck to leave clutch pedal was all the way to the floor master cylinder that they put on was leaking but they claimed it wasnt leaking a hr ago when they test drove it and GRINDING NOISE WAS STILL THERE!!!! So Dave tells me to leave it and they going to check it out again a few more days go by and they say oh its a shaft in the transmission alright change it more days go by I have to call to get updated because they stopped calling then they said its not the shaft its a seal so cool put it on few more days go by they called to come get the truck I get there and they try to feed me some bs story that my transmission is bad after they DONE tome me 5 different things and still having to pay for parts my truck didnt even need so unprofessional then proceeded to change more parts and didnt even fix the problem and made me pay for the parts the truck didnt need i will never go back to this place and will be filling a complain with the better business burial this place is such a dam joke !!!!!!!!

1 /5 Richard Hartzell: This place is a bunch of crooks in my opinion. We had my truck towed there with a flat tire because I just had surgery and couldn’t change it myself. We told them to put a used tire on it because we plan to buy 4 new ones in a couple months. They put a new one on instead. Then they broke off 2 wheel studs and had to replace the hub for another $169 on top of the $110 towing charge. They then proceeded to tell my wife about needing brakes and rotors and another wheel bearing plus 3 more tires. In total it was $470 to get a tire replaced. I had work done before by them and questioned the price then. I will never bring another vehicle to this shop and will also tell all my friends to never go there.

1 /5 Netza Rodriguez: I don’t usually leave reviews, but I feel compelled to warn others. My elderly mother took her vehicle to Willie’s Automotive and Towing to have the air conditioner repaired — an essential need for anyone in Florida, but especially for seniors in the summer heat. After being charged over $1,000, the A/C still does not work. Not only is this unacceptable, but the lack of accountability is also extremely disappointing. They had more than enough time and resources to fix the issue, yet she was left with the same problem — and a much lighter wallet. It’s hard to trust a business that takes advantage of someone vulnerable and elderly. Please think twice before bringing your vehicle here, especially for something as serious as A/C repairs in this climate.

5 /5 Danielle Purvis: *First Time* Flat Tire? No Problem! Spindle/Hub Assembly? Done in a Flash! I called Willies shop in a panic early in the morning with a flat tire and a lug nut/bolt issue. They not only calmed my nerves but also had my car ready the same day. True to their word, by the time the sun set, my car was good as new! Their team worked like a well-oiled machine, patching up my tire and replacing the spindle/hub assembly with precision and speed. The service was so seamless! If youre looking for a place that combines efficiency, expertise, and a touch of magic, look no further. This shop is the real deal. Highly recommend!

5 /5 F T: So far so good having major repair work being done so as of right now I am happy with the service, they picked my car up and so far they have kept there word. Honesty is very important to me when dealing with businesses and they have been. Will see when I have to pick up the car. UPDATE: Picked up my car and the price way just what I was told before bring my car to them. I would tell all my friends and anyone who needs service to go there.