1 /5 Erica Gorbea: She’s rude, unprofessional and the person that did my hair ruined my hair. I Had an appt with the owner and someone else did my hair. The person was nice but did a horrific job. My hair was falling out in the salon from over bleaching in certain spots. When I told them i was not happy with it the owner immediately began speaking badly in Spanish about me to other clients in the salon not knowing that I speak and understand Spanish. She then blamed it in no toner so I jet her do toner and it got worse . I asked her to just cover the whole thing in black and she told me it would cost me more money. I told her I didn’t want to go in public because It looks so bad and she said it didn’t look that bad! She just kept saying figure out what I’m doing because she’s leaving ! She knew it looked horrible she then tried to charge me 250.00! I told her no and she charged my charge 214.00 for that horrible job. I had to run to my car and out my hair up. I had told her I was going on vacation to please fix it and she didn’t care she just kept making faces and speaking badly about me to the other clients. I have been getting ing the same style and color for over 5 years and it’s always got done perfectly by other Dominican stylists with no problems at all. Today is the next day and my hair was falling out in the shower and it looks even worse. I had to go buy 2 dye kits and cover it all up at 2:00 am and at 9:00pm the next day I was alerted by my credit card company that she charged my card again for 214.00 as a purchase as if I was in the salon!