2 /5 Kevin Johnson: So sadly I have to rate this place two stars. It should be five as they had most of what I needed, but my experience with Louis in the mens formal area was so atrociously bad that I needed to come here and vent.
I am getting married and am looking to buy a tuxedo and at least two other formal outfits. The issue, I want tails for the wedding. Louis and his coworker who never bothered to introduce himself both went into derision mode. Honestly if I was Julia Roberts I would have thought I was the snotty store. Instead of offering advice and help pointing me at a solution, they just went about how no one wore tails any more and that it would be impossible to get what I want. Even if that was true (spoiler, it isnt as Michaels formal has them), I would have assumed people who work on commission would handle it well. Nope. I will be calling Monday to speak to a manager even if that means I need to change my name from Kevin to Karen.