Yvette J M TL;DR: After being told by other jewelers that replacing my uniquely cut diamond could take weeks-to months, Kimberly Bartosic at Walden Jewelers found the perfect match in under a week. Their service, professionalism, and care made the entire experience seamless. Highly recommended for custom pieces, estate jewelry, and repairs!
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After visiting four other jewelers, my final — and truly golden — stop was Walden Jewelers, where my husband and I were warmly welcomed by the incredible staff and the amazing Kimberly Bartosic.
I walked in feeling overwhelmed and stressed after being told by multiple jewelers that replacing my uniquely cut heart-shaped diamond could take weeks-to months, if they could even find one at all. Kimberly not only listened carefully to what I was looking for, but she delivered exactly what I needed in under a week. Her knowledge, patience, and transparency as a GIA specialist made the entire experience feel easy and reassuring.
Walden Jewelers exceeded every expectation, from their top-tier customer service and industry expertise to the genuine care shown even after the sale. I smile every time I look at my ring — it truly feels like a dream come true.
If you’re looking for quality diamonds, estate pieces, or even reliable service repairs, I can’t recommend Walden Jewelers enough. Kimberly is a gem, and I’m so grateful to the Walden owners for hiring and retaining someone so dedicated and skilled.
5 /5