Morgan Hendrix Beware of "In Network" vs "Out of Network." As a new patient, I contacted and discussed the specific insurance I have and was told "we take that, no problem," only to arrive and be told my insurance was treated as "out of network." They "took it" they insisted, but because it would be handled as "out of network" I was subject to a different set of billing percentages than I would have had they been "in network." Quite honestly, this seemed intentionally dishonest, since we went to great pains to pre-verify if the specific plan and carrier was "accepted." But I wasnt aware of the strange state of "accepted as out of network." Being more savvy at what insurance means, I find it suspect that the office staff didnt state this "out of network" status, as they clearly could have. This business seems beautiful and clean, located in a lovely place and with respected doctors. Not sure why they arent more honest with new patients to avoid this kind of problem. Not only did this waste a lot of my time (and theirs), if I hadnt been very careful reading the paperwork at the beginning of my appointment, I could have been in for an unplanned bill for a routine cleaning. Use the magic words "are you IN NETWORK with ____" to avoid my mistake with this practice.
3 /5
Dustin Stacy The staff are incredible at Fort Myers dental arts! Speaking from someone who has never ever enjoyed a visit at the dentist, I look forward to my visits! An incredible team!
5 /5
Melinda Lewis I have been a patient at Ft. Myers Dental Arts for several years. The doctors and staff are all exceptional.
Only recently did I have the pleasure of receiving my first dental cleaning from Kristen. She was especially thorough, giving special attention to some problem areas where deep gum pockets are an ongoing issue.
Today was my second visit with Kristen. After having followed her specific recommendations and keeping up with a few simple changes in my routine, the improvement is fantastic!
I highly recommend this practice. The level of care they provide is amazing.
5 /5