3 /5 Morgan Hendrix: Beware of "In Network" vs "Out of Network." As a new patient, I contacted and discussed the specific insurance I have and was told "we take that, no problem," only to arrive and be told my insurance was treated as "out of network." They "took it" they insisted, but because it would be handled as "out of network" I was subject to a different set of billing percentages than I would have had they been "in network." Quite honestly, this seemed intentionally dishonest, since we went to great pains to pre-verify if the specific plan and carrier was "accepted." But I wasnt aware of the strange state of "accepted as out of network." Being more savvy at what insurance means, I find it suspect that the office staff didnt state this "out of network" status, as they clearly could have. This business seems beautiful and clean, located in a lovely place and with respected doctors. Not sure why they arent more honest with new patients to avoid this kind of problem. Not only did this waste a lot of my time (and theirs), if I hadnt been very careful reading the paperwork at the beginning of my appointment, I could have been in for an unplanned bill for a routine cleaning. Use the magic words "are you IN NETWORK with ____" to avoid my mistake with this practice.