Keywords: establishment,finance,jewelry_store,point_of_interest,store

KAY Jewelers - Fort Myers (FL)

Address: 🏡 4125 Cleveland Ave Ste 1440 A, Fort Myers, FL 33901
Phone : +1 (239) 278-0111

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJq7Wt1idA24gReoMDg7zcHVQ

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    • Diamonds By Dianne - Cape Coral
    Fran: My Wedding Rings were oxidized due to being placed in cleaning solution that was evidently discolored by age or another cause. Now being a widow, and the fact that my husband designed my engagement ring, I was very upset obviously! I took the 3 rings, 2 which were 14 kt gold, and not sure of the third ktw, to Diamonds by Dianne on Del Prado Blvd to see if they could be cleaned, and was told the first 2 processes were free of charge, and if those didn’t work she would have the jeweler see what he could do, perhaps Buffing them. Dianne asked if I needed them for an occasion to which I said yes for Saturday night. I received a call the next day (Friday)from an employee of the company stating my rings would cost $90.00 to clean! I stated, what???? That’s outrageous, don’t do anything to my rings I will come and pick them up. The employee put me on hold to speak to Dianne and said Diane said to tell you your rings are not here, the jeweler had them in his possession but the workshop was now closed, and I could not retrieve my rings until Tuesday! However when they thought I would just pay the $90.00 the rings were available??? So in my opinion, as stated to the employee, my rings are being held hostage because I was uninformed of the charge. That should have been my decision whether or not to proceed with the work! When I stated my displeasure and was very upset the lady told me to hold, let her go talk to Dianne; She got back on the phone stating she would go to the workshop and pick up my rings, that they were open until 5. I told her I knew it was not her fault, however I did want to speak to Dianne. Of course when I got there Dianne was in a meeting in the back and could not see me! WHAT??? Not only did she authorize the cleanings for me, she miraculously found a way to retrieve my “locked up rings in a warehouse shop” so that I could pick them up, not knowing the cleaning was finished! The whole event was extremely frustrating and unbelievable, Dianne did not have the courtesy to see me and at the very least offer an apology or a compromise! I phoned several other jewelry stores in the area and their price to clean, including buffing, was $25.00, $50.00, and the third said they would “have to see the rings and give me a price.” Far cry from assuming it was okay to proceed with a $95.85 charge for an unauthorized step! Plus an extra charge if $3.35 for using a debit card! It was very unprofessional, and seemed like it was misrepresentation of the whole “the rings are not here and won’t be ready…and the shop is closed until Tuesday and wow! A miracle, he will stay open for half an hour and we will pick up your rings! The rings do look beautiful I will say, but the way it was handled was very curious! I will not be patronizing Diamonds By Dianne, and will share my experience with my family and friends! And by the way, I am retired and $95.85 was an expense that created a big deficit in my meager income, so it is Peanut Butter for me for dinner! ~Fran Thompson Cape Coral
    Prestige Jewelers - Fort Myers
    Madicin Marquez: The attitude overall ruined the entire experience when it could’ve been a simple miscommunication.Came to pick up my name plate as a graduation gift from my mom ,vividly remember wanting double plating since the single plate he suggested was too small instead the owner decided to just continue to speak loudly over me in front of 3 groups of customers unfortunately I wasn’t able to even get my point across he just decided to say that we didn’t want to pay the price which we just changed our minds being we didn’t want 2 names plates just one as a business owner it would’ve been kinder to hear my side since I know what I wanted order but he claims to know what I said . Horrible service 400$ for a chain as big as a lottery pencil.
    Lollis Jewelry - Cape Coral
    Angel Elza: Had a great experience coming into Lolli’s shortly after they opened on a Wednesday morning to have my engagement ring resized. Jeff was kind and very knowledgeable about the stones and metal type, even explained the process to me. He was able to give me a quote and had it done for me by the end of business day! Great work. Will recommend to friends and family.
    Tonys Jewelry - Cape Coral
    Ruben Dimas: I have been going to Tonys Jewelry in Cape coral since 2013. Tony is always happy to see me, and every one of his customers. The interior selection and affordable prices has kept me running back and forth for every one of my jewelry needs! His Family orientated business reflects on how he treats his customers! Just like FAMILY!
    Classic Jewelers - Cape Coral
    Tigger: The owners were super nice and helped me with my piece the same day ! He custom made my bail for my necklace the same day and said come back in an hour. DONE! 10 STARS RATING ❤️
    Coral Jewelers - Fort Myers
    eloise king: Excellent repairs by Eddy will make your damaged jewelry look new again. A master jeweler, he is such a meticulous craftsman that I trust him with family heirlooms. His unique and exquisite designs are stunning and I receive compliments on the amber and gold pendant he created for me every time I wear it. Having been a customer for over ten years, I know that he holds himself to the highest standards of workmanship. The owners integrity and courtesy make this business very special, it is a real "gem". It is always a pleasure just to stop by to admire the beautiful jewelry in their showcases. Do not be surprised to find a line of customers, most of them are prior clients who know that his superlative work is well worth waiting for!!
    GREENVIBE JEWELRY LLC - Fort Myers
    Renee Q: I love my pieces of jewelry I have purchased from Melissa. You can tell she puts lots of intention and love into each beautiful piece. I love plants and my Monstera necklace is beautiful it’s a favorite. I have a couple pair of earrings I wear them both often. I look forward to my next purchase with so many gorgeous choices hard to choose just one. These are one of a kind and it really feels good to support local and wear things you know were made with love.
    Diamond Daves Creative Jewelry - Cape Coral
    Morgan Stritzinger: Dave is the best jeweler in Lee County! If you want something completely custom, Dave’s your guy! Best prices always for the most exquisite pieces of jewelry you’ll ever see.
    A & A Jewelry - Fort Myers
    juan Lopez: This gentleman went out of his way and repaired my necklace better then I could have dreamed same day turn around at a price u cant beat I highly recommend this place for all your jewelry needs!!! 10 out of 10 highly recommend him and his outstanding gold workmanship
    trendsetters jewelry llc - Fort Myers
    Jenny Groves: Love this place… I always find something I can’t live without and unique. Always hands down best customer experience.