Keywords: establishment,finance,jewelry_store,point_of_interest,store

KAY Outlet - Daytona Beach (FL)

Address: 🏡 1100 Cornerstone Blvd Ste. 945, Daytona Beach, FL 32117
Phone : +1 (386) 274-1988

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJueFvyxjc5ogRATUNvWvRkuU

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    James: Scott the owner is amazing. He has reset stones for me and created a custom one of a kind ring for my wife. Very professional and fast easy to deal with. Has one of a kind estate jewelry. Highly recommend!
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    lizzie soto: Great experience, Sandy was very sweet and informative. Appreciated her willingness to make sure we were taken care of. Will come back for sure!
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    Galina Albiter: I had a cherished piece of jewelry that needed repair, and I’m so glad I trusted this jeweler with it. From start to finish, the service was exceptional. They took the time to understand what I needed.The craftsmanship is outstanding — it looks as beautiful as the day I first received it, if not better! The repair was completed promptly, and the entire experience was professional, warm, and reassuring. Highly recommend to anyone looking for expert jewelry repair done with skill and heart.Thank you very much
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    Taylor Cayll: From promise ring, to custom engagement ring and wedding band, amongst other things Yuliya is to this day our favorite! So helpful & so kind! Love seeing her every time I come in for my cleanings ❤️
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    Jaden Cacoilo: Came in to get my Rolex adjusted ended up needing 2 extra links, gave me a great price! Even went as far as taking my watch apart to confirm serial numbers. Would recommend and will be a back!
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    L Corsal: My friend was taking his watch for a new battery, so I asked him to take mine. Mine needed a battery and a new pin in one of the ceramic bracelet links. The jeweler used the wrong size pin and a tiny hammer and broke one of the ceramic links. She then decided to remove the broken link. Of course, once you remove the link, it changes length of the band and it would no longer fit my wrist. But she started pulling out another pin anyway, then decided, with it halfway out, that she couldnt do it and handed it back to him like that. Then charged him for the battery change. I called, told her I was the owner of the watch band she broke. She said, "Yes, maam". I asked if she had any other watch bands that would fit, but she would only say, "that band is made specifically for that watch, honey". Repeatedly. I said, I know its made for that watch, but people have been known to change bands. She said the same thing again, "that band is made specifically for that watch, honey". I said, so you dont have any other watch bands? To which she replied, "you can have your husband bring it back in, honey, and Ill look at it again". She never once apologized for breaking the band, but instead sounded condescending, then annoyed, and finally just plain rude. I highly recommend NOT going here! Edit: Thank you for proving my point. Still no apology, still rude. 1) Yes, the back was off. You/she replaced the battery and put the back on. No complaint was made about that. The missing pin in the ceramic band wasnt missing because it was "worked on" at home. It had simply fallen out. Some of the others were loose, too. None of the ceramic pieces were broken when it was brought in. NOTHING was broken when it was brought in. One of the ceramic links in the band is what you/she broke when you/she "worked on" it in your store. Yes, he said hed try to fix it. Im curious, what do you expect a customer to say when you hand something back to them after youve broken it? 2) You obviously misunderstood him about who he was, the wife was, and I was. 3) True, I didnt leave the house to come to your store in person. Why? Being a disabled senior, its extremely difficult to go anywhere and a third person or middle man who steps up to help is a godsend. But sure, be condescending yet again and further insult me for not coming "in person". Yes, I called. And I asked 3 times if you carry ANY other watch bands. I still dont know the answer! Obviously talking on the phone gets a customer nowhere fast. Not good business practice.
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