Sergey Romanenko I want to start by saying that everyone at the shop is really friendly, and I truly believed up until the end that I didn’t waste $2600. But lets get into the facts. I came in with a check engine light and a complaint about rough cold starts. I also mentioned that I suspected fuel pressure issues. However, the car was otherwise running fine.
The diagnostic took 2 hours($330), and they told me I needed to replace the fuel pressure sensor and fuel pump. I specifically asked the mechanic if this would solve the problem, and he said, “I am pretty 100% sure it will solve the problem.” After the repair, the manager said the issue was “99% fixed,” but recommended replacing all the injectors and the entire fuel line to get everything in perfect shape, which would cost around $5,000.
Obviously, if I had known they were going to hit me with such a high number, I wouldn’t have gone forward with the repair, especially considering this is a 2017 car. But okay, they said it was 99% fixed, so that sounded reassuring.
Fast forward 24 hours after I picked up the car, and now I have 160 misfires on cylinder 3 and the check engine light is back on. The engine starts slightly better than before, but it’s essentially how it was a couple of months ago. So basically, I paid $2600 for two extra months of somewhat better starts.
Yes, they did additional work, like removing rusty bolts from the undercarriage and cleaning some carbon buildup. But at $165 labor per hour, those bolts alone cost me $330!
In the end, I’m completely disappointed. Their prices are almost as high as the dealership, but the results were next to nothing. One day after leaving the shop and $2600 down, I’m almost back where I started. I’m not even sure the fuel sensor and pump are still ok, since the injector issue wasn’t addressed — which, it turns out, was likely the root cause all along.
1 /5
Kc Greene I love it! They were quick and easy. Employees there were amazing, I had ran over a nail and they patched it up for me without being asked. I felt that they had Genuine concern and consideration for my vehicle, great customer service and they knew what they were doing ! 10/10 would definitely recommend to anyone
5 /5
Ms. Jones I am new to the area and live down the road so I stopped in to get my vehicle looked at and received absolutely terrible service. They tried to sell me stuff that I know for a fact I did not need. They clearly think that just because I am a woman I must not know anything so trying to take advantage of me. I definitely will not be back and as a nurse will let others know as well. I do NOT recommend.
**Update- nice try, I was definitely there. And after talking to other people about your shop it was brought to my attention that it is under the same ownership as Bobby Likis. Although they are trying to get people to think its not! Look it up on the florida businesses page people. They thought they could take advantage of me being a woman, new to the area and not knowing anything but my coworkers filled me in. You guys are scammers and I wouldnt trust them for nothing.
1 /5