BJs Restaurant & Brewhouse - Pensacola (FL)

2 /5 Alyssa Jacobs: Ordered through door dash and my steak was nearly raw. Door dash didnt seem to think that was an issue. Very tough. Never had a ribeye with such crazy tough texture. Definitely wasnt worth what it cost me.

5 /5 Michelle Plunkett: We love coming to BJs. Its family friendly and has big booths. The menu is large so you can accommodate the picky eaters. They have over flow parking and the AC is great. We got quoted 30 min for a busy Saturday and still got seated in 20m. Everything we ordered tasted great and the server was awesome.

3 /5 Destiny: Didn’t get a pic of my husbands burger… but majority of it was raw- it was supposed to be cooked medium. I felt it and was disgusted. I personally wanted to send it back but yall are extremely lucky my husband isn’t picky- even tho he complained about it the last few bites. However the beloved egg rolls I always come to BJs for were amazing, same with the Dubai martini. Dissatisfied that my “lunch” chicken parm didn’t come with a garlic knot.. pasta was also half hard. Chicken however was cooked perfectly. Our server never gave us refills for our drinks (water and sweet tea) When my dessert came, I was HIGHLY dissatisfied how it didn’t look like the picture shown. Barely any knafa, ice cream already half melted— like it was just sitting in their pickup zone for sometime. And when it came time for military discount they only discounted my husbands meal and not mine when I also have a ID. I’ve had wayyyyy better experiences at other BJs. Probably won’t return to this location.

4 /5 Ben Curtis: Edit: thank you to management for making the effort to reach out and talk about our experience. Great way to show good customer service. Really disappointed in our takeout order. Weve had great experiences at other locations, but our most recent stop here cut our portions dramatically for our family meal. We paid for 24 oz of mashed potatoes and 12 oz of broccoli, and received less than 12 oz COMBINED, including the weight of the container. We got 6 broccoli florets and a single scoop of mash instead of full family sides.

1 /5 Torey Cobb: Around Thanksgiving we took our little out for a nice dinner and he ordered a chicken sandwich. I got pizza and my wife got salmon. Little did we know there was a self tapping screw on our littles sandwich. Thank goodness it didn’t hurt him. I will never return to eat at this establishment as long as I live in Pensacola. This was our 5 or 6th eating there and our last. The workers were nice but apparently the kitchen lacks attentiveness. If i had to guess the screw was from a shelf of some sort above the sandwich toppings. Unacceptable and crazy.