List 17 Auto Services , Car Repair near Panama City, FL (Part 2)

Brenda Miller Great experience at Grease Pro today. The technicians were friendly, polite, knowledgeable, showed me everything they were doing, found that my AC filter behind the glove box was filthy to the max. Disgusting. Needed replacing. I trust Grease Pro.

AdrianTheGreat Excellent customer service!! I was in and out within a timely manner. I’m very pleased with this location’s work.

Chris Rohricht Drove 1300 miles to Florida and a week after we got there the front drivers side brake caliper started sticking. I called them at 8:30 to come in. My appointment was at 10:00 AM. They immediately hoisted my car up, diagnosed the stuck brake caliper and ordered the new caliper and flexible hose. The parts arrived quickly, were installed professionally, the system was bled properly and the vehicle was road tested. All done in 90 minutes! The prices were very competitive and you leave the place feeling you can trust these guys. Excellent work.

Vitaly K Dorin and the crew did a great job replacing all the hoses in my BMWs coolant system. The price was very reasonable and repair timing was great, delivered as promised. Id highly recommend this shop for any car service needs.

Phillip Peterson Avoid this place. Ronnies came highly recommended. My radiator hose broke in half so I replaced it in a gas station parking lot. Drove a couple miles and it started over heating and leaking fluid. I towed it to Ronnies. They said the hose I replaced was too long and created a kink, stopping the fluid. The cut the hose down and reinserted it. Two days later my battery gauges were going crazy and popped the hood and a cable going to the positive terminal wires were exposed. The first picture is my battery before I took it to Ronnies, the second picture is the battery after I got it back. I took it up there and they fixed it up for me, no charge, thank you. Now 5 days later I get out to my truck and its completely dead. I jump it and drive it home. Next morning its dead. I jump it , drive it to Autozone and have them do a battery and alternator test and he says they are both fine. As we are testing the battery , coolant starts leaking from the seal of the radiator. I drive it to Ronnies and call them the next morning and tell them whats up. I tell him they came highly recommended but its been a little bumpy but im still trying to givd them my business. He calls me back couple hours later and tells me the truck is starting up fine and seems to be good. I ask him what about the radiator, is it a thermostat? He says they arent even going to look at that. I asked why? And he said because they dont want to be tied to my truck anymore than what they already are? When speaking with Ronnies and Brian at the counter. They are both very defensive. They have seem defensive with everything from the very beginning. After talking with other people, Ive heard more people with bad experiences than the one person who highly recommend them. Save yourself the time and trouble and find a different mechanic.

robert pattillo I used Ronnie for many years but today I got my bill it was a sticker shock. Maybe looking at another shop now. He worked on my mustang.

Maria Alejandra Graterol Garcia Bob did a great job fixing our ac and saved our vacation! I was looking desperately for a place to get my ac fixed and bob understood everything I wanted. His front desk assistant is really knowledgeable and kind she made sure to listen to my inquiries and cover them all. I highly recommend this place. Thank you guys!

Gabriel Hale Bob and May are awesome. They went above and beyond what I could ask of any auto shop. Detailed estimate with pics and videos of every issue, great communication, and fast hassle free service. I can’t recommend them enough. 10/10!

Layton Cox Great experience with Eric and the team. Tons of new investment has gone into the property, more lifts, more specialized tools, and more skills. Would highly recommend taking your import here.

Micah Rapack I do not recommend this company. I not only heard bad things about them but experienced it myself. My truck took over a month to repair. They returned telling me I needed new ac compressor and condenser and after examining under the hood, the AC pressure switch was unplugged In the system was overcharged. Did not need anything AC is working. Also they returned my tire going flat. I do not recommend.

Timothy Davis Best experience I had in nay County. Every othe shop in town I went too would even listen to my words. But these guys even though they were busy and my tirea were over sized. The boss man said confidently "let me try a few tricks and experience got the job done. Big thanks to these men .

Casey Hofeditz I bought my daughter and son in law a truck as the engine went out on theirs coming down to visit from Iowa. Truck looked and ran great until.. Check engine light came on and Keegan ran every test possible to find out it was a sensor IN the transmission and would require a new transmission! They were so honest and upfront about it. I appreciate the candid words. They were able to completely change out the transmission in 24 hrs to help my kids out. I was so grateful! The guys in the shop were amazing and polite and funny! Kathy, Matts wife is awesome!! Matt is wonderful!! Please go to them if you need any work done!!

Fernando Alves I recently had my AC compressor replaced on my 2015 Tacoma by Expert Auto Repair, and I couldnt be more satisfied with the entire experience. From the moment I walked in, Muk and his mechanics were friendly, professional and most importantly honest! They took time to explain the issue clearly and provided me with a detailed estimate that was extremely fair compared to the other repair shops. The repair was completed on time, and my Tacomas air conditioning is now working perfectly - just in time for this extreme hot weather. Its rare to find an auto repair shop that combines quality workmanship, honest communication, and reasonable pricing, but Expert Auto Repair delivered on all fronts. I highly recommend them to anyone looking for reliable automotive service. Ill definetly be returning for any future car needs! Thanks Muk and the Team! Fred - Mexico Beach

Patrick Murphy I had the pleasure of meeting the owner, Shawn. Very knowledgeable with his work and was very upfront and honest with me. Sadly there are not a lot of honest mechanics out there that care more about your well-being and not trying to make a profit off of you. I would recommend this business to anyone. Ask for Shawn.

Graham Cracker My family has known Lenard for over 35 years. He has been our trusted family mechanic since he started at this shop. I not only recommend him to strangers on the internet, I recommend him to folks I know IRL. He rebuilt his shop after Hurricane Michael, which was important because Bay County lost so many professionals (who simply left the devastated city). Lenard has done work on the vehicles we’ve had over the years, from tune-ups & oil changes to major repairs on engines, radiators, & brakes. You may have to wait to be seen (especially in the summer), but it’s worth it in my experience. [We moved from the panhandle last summer & the loss of Lenard as our mechanic was deeply felt - he had become a family friend over the years. As I’ve told my kids, if you can find a good doctor & a good mechanic, you’re lucky. And we were lucky & blessed to find Lenard in the 1980s.]

Lori boles Fantastic place to get your car repaired

FIVE GENERATIONS Here you go — copied for your use: ⸻ Shawn is the definition of a true professional and a class act. On a Sunday afternoon, without hesitation, he put everything aside to help my daughter, who was stranded with a broken-down car. Within an hour, he arrived on-site, diagnosed the issue, and got us out of a stressful situation. His kindness, urgency, and skill were nothing short of incredible. In a world where reliability is hard to find, Shawn stands out. I can’t recommend him highly enough — thank you again, and God bless you for being someone people can count on.

Jake D Really great experience. Shawn was able to come by within 20 minutes of my call. I originally thought the job would be easier than it was, and even after I misjudged that, he still stuck with it and worked through a couple of challenges without hesitation. He managed to replace a faulty ignition coil on my Xterra without removing the intake manifold, which saved me hundreds of dollars and a ton of time. His problem-solving skills and patience were top-tier. I really appreciated his attitude and professionalism. I’ll absolutely be using his service again for any mechanical needs going forward. Best of the best.

Lana Hall The staff is very friendly. The mechanics will talk to u and make sure if u have any questions for them. You can tell they want u to be happy.

Lora Wareham Very friendly staff. The mechanics are very thorough on checking the car and very honest. I was very skeptic ,but 30+ years later I would not use anyone else.

Kyle Kesler Great mechanic, replaced my front right wheel bearing and my steering coupler (which is a really tedious job) and had it done in a day and a half.

Diana Metevier Randy is always helpful and knowledgeable, prices are reasonable, he replaced a clutch in my Sonoma and was willing to stand behind it if an issue arose. I would recommend him all day long!!!!

Ken C. A great place to work on your vehicle. Plenty of tools and equipment. Put your car up on a lift and change the oil, rotate the tires. They have air tools for use as well. Very reasonable cost. They dispose of your used oil even. Friendly staff and a clean shop. Usually able to get a bay without any wait on a Saturday morning if you come in early.

Shaun Blackburn Great place to work on your own vehicle. Have great tools to use and staff will help anyway they can.

Kyle Ramsey I wanted to share my experience with Hewett tire. Today my wife had a low speed tire blowout and she happened to be right near this establishment. I reached out and spoke to a gentleman named Ricky. Ricky offered to change the flat and put her spare on to get my wife going again. We appreciate you and your associate helping in a time of need. We plan to return tomorrow for new tires. Thanks again.

Gabriel Skiles Absolutely the worst experience I’ve ever had at a mechanic shop. I brought my car in for a relatively straightforward issue and was told it would be done in 72 hours. It’s been a month. Not only is my transmission now slipping when it was shifting fine before, but I was also charged multiple times for transmission fluid—yet nothing improved. It makes me question if they were even putting fluid in at all or just hoping I’d stop asking and eventually go away. I specifically asked to be contacted before any additional work or charges were made. They didn’t. I just kept getting billed for fluid and “labor” while my car remained unfixed. They claimed no fluid should’ve leaked during their original repair, yet somehow it took 4.5 quarts to refill? I already had a receipt from 4x4 Automotive saying the fluid had been recently filled. If there’s no leak and none came out, why are we replacing so much? When I asked to test drive it to confirm the problem, I was denied. Why? What are they hiding? And why are rocks stuck to the back tires like someone did a burnout? I never said anyone “dogged” the car, but everyone there got defensive, giving excuse after excuse about why they didn’t drive it. One guy even said he didn’t because he has a nice car—as if that’s relevant. The contradictions were endless: the desk guy said multiple people drove the car, but the supposed owner later claimed only he did. Then a mechanic with long hair admitted he drove it too. So who’s lying? The mechanic who supposedly worked on it was never there when I came by to check or show what was wrong. Yet I kept getting calls saying the car was “done.” How convenient he’s never around when it’s time to be accountable. They even tried blaming the issue on it being an “old car,” which is nonsense. Plenty of older cars outlast new ones—age doesn’t equal unreliability. At one point, they even brought me into an office and ganged up on me, yelling, belittling me, and calling me names. Absolutely unprofessional and unacceptable behavior. And then I hear about one mechanic supposedly working all night with no sleep—how is that supposed to inspire confidence? That’s dangerous, not admirable. To top it all off, the mechanic publicly explained the wrong procedure for filling transmission fluid. I had to correct him—and I was still the one treated like the problem. I remained respectful the entire time despite the stress, delays, emotional toll, and lost work time this situation has caused me. And now they’re recommending I take the car to their “friend’s” shop—how convenient. Why couldn’t they fix what they broke? In short, I paid more than what was actually fixed, wasted time, lost wages, and I still have a slipping transmission. At this point, I don’t even think a refund would make it right. Which they didn’t give or offer. 2500 for just an oil leak and left with -2500 and now transmission issues. Avoid this place at all costs. Incompetent, dishonest, and completely unprofessional.

Gina Littleton These guys are the best! I originally had an appointment at my car dealer but they couldn’t fix my car because it was a body issue. They sent me here and these guys had my car fixed and back on the road in no time and were so reasonable and helpful. I can’t recommend this place enough. If you need body work this is where to go!!!

Amanda Jones Wonderful experience, They fixed my car fast ,and it looks absolutely beautiful. Ill definitely bring my car back for any future repairs. Jacob was a absolute pleasure. He handled everything with ease and great service.

Kym Hatcher Took my vehicle for the very first time to Gagnons...they were absolutely fantastic! Was able to get my tire fixed over my lunch hour! All the workers were very polite and professional. I will tell my friends and return for sure!

Jim Marshall We went back to Gagnon’s after the manufacture warranty ran out on our car expired. They are just heads and shoulders over dealership service departments. They are honest, personable and customer focused. Jason was very helpful and responsive to the issues with our car. We could not be happier.

Daniel Griffin Do not call worst service around Way better tow companies out there

Jennifer Hammen Update again.. 6/25/25 Called for an oil change... had to wait for a call back since the lady who answers the phone cant make appointments nor can she give a quote...I received a voice mail from the owner Mike that I would be better to go to grease pro or a place like that because they dont do just oil changes.. he only does major mechanical work. If this was true why did he advise me of the cost when they fixed my vehicle just a couple of months ago? Guess they are to busy to assist their customers... I changed my rating from a 5 star to a 1 star since I will now need to find another mechanic. Not sure what the problem is there... Original review Cant ask for anyone more professional. Everyone there was kind and helpful. Got my truck fixed the same day and price was EXCELLENT! Thank you all for the GREAT service!!! Updated! I picked up my vehicle and the check engine light came on and went back to the shop and was told that it was on when I got there by the mechanic "joe" (I think that was his name) the owner was not there he was golfing... the owner called me back later in the day and I spoke to the owner Mike who told me some not so nice stuff about his mechanic.. but anyways I felt the owner was sincere with his apology. I asked at this time how much an oil change would be and Mike advised me a litter over $100... I said I would call when it was time to change my oil.. He said ok... I thought I found a great place to take care of my vehicle needs...