AdventHealth Dade City - Dade City (FL)

5 /5 Jessica Masterson: This review is for the endo team. Every single person I came in contact with today was so nice to me. They were all patient and kind. They helped ease my anxiety before the procedure and I felt very safe with all of them. The anesthesiologist supervisor Mo I believe his name is was also so sweet to me as well as the anesthesiologist that was a woman. I forgot her name but they were all very thorough with what they were going to do and what would happen. It was overall a great experience despite my anxiety. Thank you so much to everyone who cared for me today.

1 /5 Shawn Havens: Where to honestly start. ICU was excellent. Great staff and very helpful. Once my grandma who is to be sent home on hospice was sent to a room all changed. Staff become extremely rude. Very short and no reply to sympathy or us not knowing something and saying the typical Im sorry. Was very quick and zero sympathy that my grandma was hurting to be touched treated her like a football player. Absolutely no quietness. Ghetto responses to our questions that they failed to hear due to noise level. Arguing when the doctor scheduled to release her to when they felt she would leave. If we werent getting rude responses to our simple questions we were being treated like we didnt exist. If u value your familys last moments in life I encourage and beg you do not bring your loved ones to this asylum treated so called health care facility. I wouldnt trust my worst enemy to be seen, treated or cared for here. Please value your loved ones and do not punish them with the hell this place will burden you with

5 /5 E: I would like to thank the staff in the ER for the kindness and grace shown to my grandmother with dementia. She isnt the easiest to manage when she is irritable but they met her with humor and helped guide her mood to happy. And for that I am thankful. Id like to give a big thank you to Ken in radiology for his kind treatment of my grandmother. I havent seen her smile so much in a long time.

3 /5 Liz Graybiel: I was a little disappointed in my PT. I had just completed 2 months of PT in Indiana and it was much more rigorous. I had a licensed PT who was always with me, correcting form, increasing weights, etc. He rarely had another patient that he was working with at the same time. He was always prepared, collecting the weights and props I needed ahead of time, so there was never waiting between exercises. The first 2 weeks at Advent they did not have my records. After numerous calls I finally got that straightened out, with no help from Advent. I told the staff numerous times that I had done more strenuous exercises, but nothing changed. I saw a licensed PT only 3 times, so I was always with an aid and they always were working with 2 people. There was a wait between each exercise when I had an aid. Ty did a good job of keeping the therapy going. These are just my thoughts. If I hadn’t been in such a good program before coming, I most likely would never have known the difference.