5 /5 Gladys Luebke: I had to visit the ER last night and it was an amazing experience. I was in and out in under two hours with imaging and lab work being done. Dr. Shaw was so kind and informative. Vanessa is an amazing nurse who ensured I was kept updated on what was happening and what to expect. Samantha the extern was so gentle and talented with starting my IV. Everything was perfect. Everyone was kind and helpful. I couldn’t ask for a better experience. Thank you Highlands for exceeding my expectations!