2 /5 Javier Paz: Three people at the front desk (two of them free) but only one admitting patients resulted in unnecessary delays for check in. The person scheduling procedures gave me dirty looks when I insisted on them being done soon, not four months away as she was assuring me was the only option. Do you know anyone who would be happy waiting four months for a critical care evaluation?
This lady, Veronica Rodriguez, then sends me an email with a work order without any text, no instruction in the least of what it was or what was I to do. The office manager needs to train front line employees better.