1 /5 Melegal Name: Had Hemorrhoids surgery with Dr Smith, R. The office staff including managers are very bad to deal with. They were rude and had a bad attitude that they had to respond to my complaint that its been 28 hrs and counting since my first call advising them I was running out of pain medication. Im calling them pulling my hair out in pain and they are telling me they are doing all they can to send the meds to the pharmacy. In this day and age it should take 12 calls to the Dr. office to get a prescription sent. Still not resolved!! They still haven’t filled it! Procedure and Dr was great. Its too bad for that clinical team!!