AdventHealth Medical Group OB GYN at Waterman - Tavares (FL)

1 /5 Cassidy Moyer: Do not go to Waterman OBGYN. If you’re having complications, they do not try to squeeze you in so you get relief. They want you to wait 3-4 more months with your complications when you’re already in bad pain. They don’t offer any solutions. & whoever answers the phones doesn’t listen to what you’re saying, they just want to get off the phone as quick as they answer. It’s just a job to them. I called to ask about a sooner appointment because of what’s going on, & they ended up “accidentally” deleting the one I had, then said they were adding it on for same date and time again.. but never did. I called back to have it corrected & then they gave me an even later date & time as if it was my fault when it was theirs. Then when you ask to get it resolved with the doctor involved, you don’t hear anything back from them when they claim they will call you back. They truly don’t care if you’re suffering in pain.. really sickening & saddening a doctor’s office behaves this way. If you care about your health, seek care somewhere else. I wish I could say everything else that’s happened with this office. If I could give zero stars I would. Please do better.. If you’re that cruel & don’t care about the health of your patients & what’s right, get out of the medical field.

1 /5 Autumn Hanski: If you have an emergency and need to see your obgyn, you have to wait months for an appointment. Find another office. I wish I could give zero stars.

1 /5 K S: I couldnt recommend this location less. The reception staff was unbelievably rude to me about being self pay and documented a totally false interaction between me and them in my medical file. Im disturbed by their behavior and can say that I fully found it to be unethical and deeply concerning. They refused to see me because I was self pay even though I had already spoken to them about it. They also refused to see me without confirmation of my pregnancy which would be an ultrasound. They refused to give me an ultrasound because their tech quit two months ago and they havent hired someone else. This is not my first baby and Ive never been treated so poorly by anyone as I was the office staff. Im very tempted to launch formal complaints about them because of their behavior.

1 /5 lauren white: WORST GYNO EVER! Multiple canceled appointments with no explanation and without attempting to reschedule. Early morning appointments where the doctor doesnt come in. So your stuck in the waiting room without anyone helping you. They literally dont care about you and your pregnancy at all. 2 weeks till Im due and they are still canceling appointments. When they cancel you apt. and you think something is off they tell you to go to the hospital instead of scheduling you an apt. I went to the hospital and everything was fine and they scheduld me the very next day to see the doctor. When I went in for my apt. The doctor spent a total of 5 minutes with me. They take your money and run. Also you dont have any connections with a doctor as they pass you around to a new doctor every single visit.

1 /5 Kristi Sommer: If I could give this place zero stars I would. I had an appointment scheduled for today, after noticing it disappeared from my “my chart” I called the office and was basically told ‘oh well’ the doctors in surgery. After being extremely frustrated and upset because I’ve been waiting for over 3 months to get into to see a doctor and being in the ER a month prior for this issue. The person on the phone said I’ll have the office manager call you. That was 5 days ago. I guess a non pregnancy related issue isn’t a priority. I hope CMS sees how terrible the reviews are on this office and reevaluates your standing accordingly. I won’t hold my breath that your “office manager” is going to call me back. This and every other women’s review of this facility proves Advent Health is a profits over patient organization. Your canned reply of “oh we’re so sorry” isn’t necessary. You actually taking an internal look at your business model and believing female assigned at birth patients is and will go further.