Ascension Sacred Heart Bay - Panama City (FL)

5 /5 Steve: Kim was very helpful helping me fill in the check in process. Angel to come out of her office to assist me. As I proceeded through the checking and preparing for my surgery everyone was knowledgeable and efficient. Always pleasant. Able to answer my questions. Kept my waiting family informed. I would give a rating 10 of 1 to 10. Would be happy to recommend Sacred Heart.

5 /5 MaryJane Quesnel: I went to ER because I needed assistance with shortness of breath and hypoxia. Showed up with a low sat, pulse ox for documentation. Assisted with care within minutes. Had a procedure done here last year, knew I was in the system. ER staff was excellent. Testing departments were respectful and supportive. Visited several. Large quiet room on 5N. As a retired RN appreciated the respect of nursing staff, med techs, lab techs. Loved the Hospitalist, took time and care addressing current, prior, and concerns for future. Still a ways to go to my perfect, thanks for the opportunity to share my bad day to a better day. Chef salad was delicious, my favorite meal.

5 /5 Karen Tufte: Excellent care! All staff members were friendly, compassionate and dedicated to their patients. My surgeon was totally awesome! Felt very comfortable with her. Not being from Florida, she made me feel very safe.

5 /5 Nancy Hall: I had what was expected to be routine out patient surgery with some small complications which landed me in the ICU for 2 nights. All of my nurses were phenomenal. Jackson & Peyton took exceptional care of me. They gentle, friendly, knowledgeable and caring. AddiLynn and Sandy were with me only a few hours before discharge but also excellent .

3 /5 Nate Aholt: I felt that there was a huge lack of communication between the surgical staff, nurse practitioner, doctors and nurses. One person would tell me one thing and the next person would tell me another. When requesting a nurses assistance, there were times I waited over an hour for a response. Once, I made my way out of bed to walk to the nurses station on my own only to find my nurse “video chatting” with her dog on her phone. It was definitely not the service/care I had expected from a “trauma unit” hospital.