Aspen Dental - University Park, FL - Sarasota - University Park (FL)

2 /5 Steve Talcott: I had been following a scheduled program to have an implant installed. Aspen had provided scheduled appointments to facilitate this program. When I arrived yesterday for my scheduled 9AM appointment I checked in as normal. The receptionist was busy talking with coworkers about the weekend. Did not appear to be engaged with her responsibilities. At 10AM I approached the front desk asking about my 9AM appointment. The same front desk person asked my name and then said she could not find my appointment. However, my name had been highlighted on the sign in sheet, indicating I had been checked in. She asked me to sit down and they would get back to me. Finally at 10:30 I was told they would get me in. Noting the flurry of activity at the appointment desk it appeared they were rescheduling other patients. I was told they only had two dentists on duty. When I finally was shown to the procedure room I was told they needed another x-ray to make sure there was enough bone graft to install the implant without hitting a nerve. Hitting a nerve could cause paralysis. It is now 11AM and they wanted to proceed. At that point my confidence in the likely success of this procedure was extremely low. I went to the front desk, offered to pay for the x-ray and asked to my x-rays sent to me. I am contacting a Dentist who specializes in implants.

1 /5 Morgan Schuetz: everyone was really nice but there were a couple red flags. there were about 3 different phone calls I could hear the receptionist answer that were patient complaints, a patient complained when they came in saying they had an outstanding balance the office never warned her about and then simone sitting at the check out counter complaining about charges on an itemized bill that didn’t make sense. all had nothing to do with my experience but the fact that they were dealing with complaints all day made me wonder about the office. I went in for a quote on a root canal and was quoted 4200 then when i said i couldn’t do that the lady asked me what i wanted to pay which made me think the chargers they wanted to bill me with weren’t necessary. my only complaint is the price i found another dentist to do the same procedure for 1700 instead of 4100 so will not be using aspen dental

5 /5 Nicolas Medina: I was honestly really scared about going to the dentist after more than 7 years without a visit. But the entire team made me feel safe, cared for, and reassured me that everything was going to be okay — and it really was. Everyone was so kind and welcoming, and I’m truly grateful for the way they treated me. Thank you for making something that felt so intimidating turn into a positive experience — and for the fair pricing as well!

5 /5 L Copeland: I’ve been a patient of Aspen Dental for several years now and I couldn’t see myself going any place else. All of the staff at the University Park location in Sarasota are wonderful. So friendly, caring, and professional. I love my dentist, Dr. Rini, as she really knows how to make me feel comfortable during my procedures. To top it all off, the affordability of the service I received made it easier for me to care for my teeth. I have received both a partial and a bridge, which makes me want to smile all the time now. I would definitely recommend Aspen Dental to anyone who’s looking for a great place to go for great service.

5 /5 Jim Buldo: Aspen Dental are the only ones that gave me options that I could afford. After trying for over a year to find a dentist that would do the work and give other payment options other than care credit because my credit isn’t good. I even tried to get credit myself. As we were going over options and payments, l didn’t think there was one that would fit for me. I stood up to walk out and Melanie told me to “sit down we’re going to get you your dentures.” I filled out their credit application and she ran it through her creditors. WHAM!! I got credit for the amount I couldn’t afford which was over $2,000. Not only did she get me credit, she changed a couple things and got me down to payments I can easily afford. Thank you so much for actually caring enough to get me what was needed. God bless the people at Aspen Dental. In today’s time when things are tough, finding a place that actually cares about the patient instead of how much money they can make is rare. They do care. Again, Thank you.