Sage Dental of Maitland - Altamonte Springs (FL)

1 /5 Ivy Lynn: If I could give zero stars I would. My daughter had 6 cavities filled. The doctor, Dr. Sandra Badrous, burnt her lips with her headlamp. We went back to the dr later that afternoon and first the assistant was arguing that her lamp would not burn her. Then, the Dr came in and examined and confirmed yes it was burned. Quite badly! She apologized - we asked for a refund and were told it has to go through corporate. Today my daughter has blisters on the outside of her lips - as well as burns on the inside of her lips and gums. She went to the ER and was told she has 2nd degree burns! And ulcers and burns on the inside as well. The dentist lied and said my daughter had to come sign a “waiver” to get her deposit. Once there the “waiver” said they would only give a refund if we agreed not to pursue legal action. Insane!! My daughter can hardly talk. She can’t eat. She had to call out of work today. Needless to say we are consulting an attorney. Also btw- this SAME dr back in August had to redo my filling TWICE. It kept falling out or too Tight for me to floss! The third time I saw a different dr who finally corrected the botched filling I had. (I had no idea my daughter was seeing the same dr as there used to be 3 dr’s at that office and now there is only one).

5 /5 Menace Ru: I recently visited Sage Dental and had an exceptional experience from start to finish. The staff was incredibly welcoming and professional, making me feel comfortable the moment I walked in. The office is clean, modern, and well-organized, reflecting their attention to detail and commitment to patient care. The dental team took the time to explain every step of my treatment plan, answering all my questions with patience and clarity. I was particularly impressed with their state-of-the-art technology and how efficiently they handled my appointment. The dentist was knowledgeable, gentle, and truly cared about my comfort throughout the procedure. What sets Sage Dental apart is their genuine focus on creating a positive experience for their patients. Whether you’re there for a routine cleaning or something more complex, they make it clear that your oral health is their top priority. I highly recommend Sage Dental to anyone looking for quality care, a friendly environment, and a team that goes above and beyond to make every visit a pleasant one. I’ll definitely be returning for all my dental needs

1 /5 Letty H: I’m very disappointed with my recent experience. My appointment was scheduled for 4pm, but I wasn’t seen until an hour after my scheduled time. It became clear that the office had double-booked the dental hygienist, which is both unprofessional and inconsiderate of patients’ time. To make matters worse, I was unexpectedly charged a $10 office fee. I had already met my deductible, and my insurance fully covers my visits, so this charge was confusing and frustrating. The staff didn’t inform me of this fee in advance, which felt like an unfair surprise. While the actual care I received was fine, the lack of communication, excessive wait time, and surprise fee made this visit an unpleasant experience. I hope the office improves its scheduling practices and is more transparent with patients about additional charges in the future.

1 /5 Seth: *STAY AWAY* The worst dental experience Ive ever had. I went here for a basic cleaning as a new customer. They gave me the normal introductory procedural treatments of multiple x-rays to see if I had cavities and it started as a normal dentist visit. As multiple other reviews say, they did a gums exam and told me that they would only be able to offer me a deep cleaning instead of a basic cleaning based on my gums health. When I asked if they could just reschedule me for a basic cleaning, they said it would be "neglectful" to know about how bad my gums were without treating them. The catch? The deep cleaning was 700 dollars out-of-pocket. It turns out that this "deep cleaning" nonsense is a common business tactic of Sage Dental. They wasted over an hour of my time today and I left the dental office $20 less rich from the co-pay with sore gums from their glorified gUm eXam. These people are the scum of the dental industry that prey on unknowing individuals with these pathetic corporate initiatives to charge more for unneeded procedures that cost lots of dollars out of pocket. I should have known it was a scam when the hygienist told me they were better than a private practice. Stay far away from these soulless locations.

1 /5 Brice Husselbaugh: I have been going here for approx. 2 years and it by far has to be the worst run dental office I have experienced. Consistently behind schedule (dont see the hygienist until 30 mins to an hour after scheduled), unexpected charges billed, lack of good record keeping, and no accountability from the administrative team when errors on their end lead to unexpected delays or rescheduling. Needless to say, I will be finding another service provider and highly recommend NOT using this practice for your dental needs.