1 /5 Alan Engle: Diagnosed pericarditis before seeing Dr Obi and his staff.....The point of this negative review is that after having a 2nd stress test with a positive result of pericardial effusion with symptoms of shortness of breath and elevated HR with minimal activity. I contacted the office via the portal twice and called the office and left messages twice as well, none of those were replied to.
2 weeks later his nurse called back and stated she was away during that time??? Like these messages dont get triaged by anyone else in the office?? I had a positive test result,bear in mind and was reaching out for next steps based on my symptoms which were worsening
It took me calling the office and speaking with the manager 2 weeks after,who was very nice & apologetic and admitted that this case would be a learning tool for the staff on how portal/voice msgs should be triagged.
This "heart specialist" should take this message to heart and work on what should already be a much more thorough process for patient care.
Its a good thing theres no shortage of phenomenal cardio doctors and organizations here in Jacksonville (off of San Pablo specifically) that I feel are looking out for my best interests and Im glad I switched.
Do your own research