2 /5 Alcira Proenza-Collazo: I saw Dr. Sanchez and to be honest, I Totally liked her. Soft spoken, truly listened, gave good advise, answered all my questions, Drs bedside manner as it should be (dont see much of that these days). Just Super. If this review were based just on her -- 5 stars it would be. BUT what does it say about an office that you cant get someone to pick up the phone. When the front line is not on duty...it all suffers.