Dental Associates of Florida - Lakeland - Lakeland (FL)

3 /5 Lucus Wilkins: The medical dental experience was great. However, billing was below average. Even though my insurance covered a free cleaning. They placed fluoride on my teeth after the procedure without explaining there would be an up charge. They provide service and then explain the charges only after the procedure. Providing up front cost to procedures and check ups would be a best practice and build trust among the patients. This was my second visit. My first experience was similar. X-rays were taken then I was asked to sit in the waiting room after the procedure, then again called back to pay my co-pay. Then a week later I received an additional charge with no explanation as to why. It wasn’t until my second visit that the charge was explained and was told if I don’t agree I can call my insurance and then call them back to possibly credit my account. My advice to those who use this location is to ask for charges upfront and then request that any additional services be explained before being provided.

5 /5 Shari: First time there today!! Everyone was so very nice and knowledgeable. Met the Dentist, Dr Gandhi, she was so very thorough and informative. The young lady that did my X-rays… did a great job and the even got me in for a cleaning with Missy. Found out that I have extra bone in my jawline called Tori or Exostoses. I would definitely recommend this place. I’m going back in 6 months for another routine cleaning.

5 /5 Kellie Aguilar: I highly recommend this dental office. The staff is so welcoming and polite. My husband and I have been coming here for the last 2 years or so and have never had any issues. From the receptionist to our dental hygienist, Missy, up to Dr. Gandhi, such an amazing team! They work together and communicate with each other so everyone is on the same page. The offices are clean and organized. They take their time explaining the process and demonstrate compassion and understanding, which is very reassuring for someone with anxiety like me. I definitely recommend this team to anyone looking for a new dentist.

5 /5 debi schumaker: Like most people, I really dont like going to the dentist. But, I feel safe and confident when I come to Dental Associates. Im always welcomed by name. Lauren is the best! I feel like family when Im there. Dr. Williams is very thorough and easy to talk to. GO GATORS!!! And I had the pleasure of meeting Valerie my new dental hygienist. She really knows how to set you at ease and is very informative. She answered every question I had and gave me great instructions on how to care for my gums. I always refer anyone looking for a dental office to Dental Associates of Lakeland.

5 /5 Christopher Lefevre: Felt like a valued patient from the moment I walked in. All the personnel in house carried themselves with friendliness and professionalism. Kim did an amazing job with my initial exam and X-rays. Dr. Williams was thorough and, to put it plainly, a really, really nice guy. I would recommend this Dental Associates to anybody not satisfied with their present dental care.