1 /5 alice weingarten: The office manager and I had a bit of an argument about my insurance and one question, she was given miss information as well as requested that I came into the office again to ask the doctor a simple question about how long it would take before I could return to work. This was upsetting because when we scheduled the surgery she asked me to assist with the insurance and would call with the answer about when I could return to work. Long story short, she canceled my surgery, I couldnt believe it, gave me no where to go, left me in serve pain and discomfort with no referral, just told to go to the emergency room!!! I then had to drive 170 miles to fine another doctor in Miami. I live on a small island of Key West and we only have 1 urologist and they know that. I had the doctor I found request my pre-op labs so they wouldnt have to be done again, they had a cancelation and could fit me right in only to find out they had shredded some of my labs. I have never hear of anything like this