3 /5 Sugey Vanegas: Honestly, this place is only getting a three because stylist was nice all the way through. Nevertheless, my hair is a disaster. I went to get my hair from dark brown to light brown. They said it was possible. I said “I think you need to bleach it to lighten my hair, my hair is pretty dark”. She proceeded to try and do it without lightening and the result is super light brown roots and black hair. It looked terrible. She suggested highlights and I said sure, anything is better than what I had. My hair lightens just fine with the bleach and I proceed to say I want an ashy tone. When I get done it’s a mess of copper and orange tones and many shades of anything but even ashy highlights. I’m literally embarrassed to go to work tomorrow as I work facing people all day. I will not be back for any repairs. I got there at 4:30pm and left at 9:45pm and still didn’t get what I wanted. I really wanted to like this place cause it’s close to home but I have never had such a terrible outcome.