In and Out Garage - Marianna (FL)

1 /5 Emma Starfish: Brought our vehicle here for a new motor. Had no choice. Well, it broke 4 hours into getting it back. Poor job overall, obviously. We were excited there was a 3 year warranty. We brought it back for that when we had a chance. Over a month into waiting, I had the owner yelling at me when we arrived to ask about our car because there was a lack of communication from their end. I asked for any paperwork that he initiated the process to fix our car. He said, "He was going to do it when he wanted." he wasnt communicating with us on when the car will be done. Its been almost 2 months now, and they havent given us any updates, and Ive been looking for a lawyer. The owner was yelling, throwing his hands around like a madman because we showed great need for our vehicle, we never rose our voice once but this man was clapping his hands at me in an aggressive manner. We havent heard a single thing from them since then. 6.5k down the drain due to poor customer service and a terrible owner. If they actually show they care about customers, i might give them a sympathetic 3 stars, but right now its only going to be a 1 star. I wish i could give it none. There was no reason for you to take your anger out on me. If youre that frustrated at people who already paid the full price of your service, then go home and let the good workers take over till you calm down.

5 /5 Jessica Jemison: My husband I and take all of our vehicles here . We have had a few major repairs, and they did a great job. If something wasnt right. They would fix it right away. Friendly guys, great service!

1 /5 Katie Deese: Do not take your vehicle here!! They put a new engine in my car less than a year ago and stated that it had a year warranty on it. Started having the same problem plus additional issues before Thanksgiving, so I took it back. Called numerous times to check status, and finally today they said that they cant find any problems and they would have to do "extensive" test to find the problem. So my car has sat up there 2 months for them to pretty much say they dont want to fix it. They know that it needs a new engine but dont want to fix it because its still under warranty. Taking advantage of customers will eventually have them without a business.

1 /5 James ArmyGuy93B: I wish I could give no stars. Don’t bring your vehicle here for performance tuning. I wasted a couple of trips and a thousand bucks on horrible tuning which caused catastrophic engine damage. I since replaced my engine and had it dyno tuned in Pensacola. My new tuner showed me several areas that needed attention. Learn from my mistakes. This shop cost me around 8k

1 /5 Stephanie Rossner: My reasoning on even hearing about this small time maintenance shop, and bringing my vehicle to get my starter replaced was because of one good review Ill say no names, but shame on that lady who said they were good. The head maintenance guy, who worked on my car assured me hed call around to the auto parts store to see where my starters warranty was with. That should not of been very hard to find at all.... secondly, he didnt do what he said hed do. As well as the price, we discussed $311 as the final price, but when the job was finished, a new price of $515!!!! Now, this company is trying to get more money out of me, by not giving me my old starter, which was also discussed before he started working on my car that he would be allowing me to keep my old starter. I wouldnt recommend anybody to take your vehicle there, these ppl are money hungry...the guy said it took a total of 3 hours to work on my car vs. an hour almost 2 hours a friend took back in March first time it was changed, oh, and in the process, a motor mount had to be replaced due to negligence....not paying enough attention maybe, idk.