Jeffs Complete Auto Repair - Titusville (FL)

5 /5 David Fox: Rolled into Titusville in my 2006 Chevy-based RV on a Saturday night, and I mean literally rolled. Voltage dropped from 13 to 11 volts and I barely made it into a parking lot before it died. At 8:00 the next morning I walked to an Advance Auto to ask about alternators and to get suggestions for a Sunday repair shop. They offered to call a friend of the shop and Jeff showed up within a half hour at my vehicle. I purchased the alternator and at Jeffs suggestion a serpentine belt. He had them installed and I was on my way in less than two hours. Thats right, done with the job on a Sunday morning before lunchtime! Needless to say, Im having Jeff work on a few additional issues. Tomorrow, front end suspension.

1 /5 Hudson Kash: If you would like to have the promised work NOT done and for him to hold your money ..$500 ..and to NOT respond to you about it at all ..hes great. He said he needed $500 in advance for parts to install AC. He had my car in his possession at the time so I sent it. Then he said he injured his shoulder & couldnt do the work. I needed my car to get to work so got it back with the promise he would do the work as soon as he could. I asked for my $500 back in the mean time and he said he didnt have it that hed spent it. I asked for the parts he spent it on and havent heard anything back despite reaching out over and over. That was June 2023. He knows Im a hard working single mom and that Id borrowed the money from my elderly mother whod had surgery and needed the money and my veteran father. He doesnt care. Ive since found out that Im not the only person he owes work and money to

1 /5 Dolo B Wat3rs: Jeff is NOT a man of his word and I feel like he was attempting to try and scam me out of $300. This guy drove off in a fit because he expected me to let him start taking my car apart and while my car is out of commission, hand him $300 so he can leave and go buy the parts then come back. Mind you, he called and got the parts priced and ordered Friday (March 1, 2024) when we initially met and said that theyll be in the next day. He never said anything about me giving him money to go get these parts so Im thinking when he finally showed up today (March 4, 2024) that hed have said parts and be ready to get the job done. I offered for him to get in my car and we both go because I didnt feel comfortable handing some guy I just met my money while my car is taken apart. I feel like both of us going to the parts store was reasonable, im guessing he felt offended that I didnt want to hand him my money and trust that hed return. He told me he does things a certain way and if I dont do it that way then Ill have to find someone else to do the job. Which I couldve done over the weekend had he been up front Friday about "how he does things".. Terrible business. Terrible customer service.

5 /5 Annette Rice: We are on vacation and our cars belt broke Saturday, shops were closed until Monday. Our car died, we were stuck 30 minutes from our hotel. Jeff CAME TO US and got us back on the road! Jeff had his wife with to go get the parts needed, so he could keep working on it and then she even went and brought back fresh aloe for my sons sunburn! They just kept going the extra mile to make sure everything worked for us, our air conditioner too, even after hours. Jeff and Dawn were an awesome team, and truly want to help.people! Highly recommend!

1 /5 Kaylee Mcgraw: Horrible service. The first time I needed my car fixed they canceled and rescheduled for the next day, then the time came around and nobody showed or called, I called and called for someone to finally answer 3 hours later and still showed late for the 2nd reschedule . I ended up needing my car fixed again a couple weeks later, we scheduled for 2 and again nobody showed up, I called around 5 and they did not get back to me til the next morning and rescheduled another day later. Still didn’t show AGAIN! Tried calling all day from 7 am - 6pm and nobody answered or gave me a call. Will never be using them ever again the worst service I have ever experienced.