Lakeland Regional Health Obstetrics/Gynecology - Lakeland (FL)

1 /5 Kendra Allen: I was seen at 8 weeks by a midwife group, found out I was having twins so I couldn’t be seen by them any longer. I called here to be transferred, they told me to bring all my paperwork. I did in the beginning of December. I filled out my transfer forms so they can request any additional info needed from my previous office. I was told to give it 2 weeks. Okay no problem. I call almost 3 weeks later, someone said “give it until the end of the week, we’ve been busy with the holiday” okay, I waited. Someone called me Monday saying they have none of my paperwork at all and I needed to call my midwife and get all of my records. So I do their job for them, send it over. By this time it’s the beginning of January. I don’t hear from anyone for another 3 weeks saying the transfer person is out and once they are in, a dr will review my records and call to schedule. Well I don’t hear anything from the transfer person until this week saying they are still missing things from me and a dr hasn’t even seen my paperwork yet! It’s now February. Are you kidding me? I’ve already found another OB office. My last visit was at 8 weeks so you’re telling me it’s perfectly healthy for me to go until almost 20 weeks with no OB care while I’m pregnant with twins??? Absolutely ridiculous. Go to Women’s Care across the street. Way nicer and more organized!

1 /5 rachel womack: I just found out im pregnant with my second child after 10 years so I’m very nervous. Okay! I called to get an appointment mind you im a heart patient and im also high risk. All my surgeries were done in this hospital which is why I chose this obgyn this go around. So when I called they said they couldn’t get me an appointment for my first visit until 3weeks out. Being that I found out I was 3months, high risk and heart patient I was furious and nervous. The front staff was not friendly when I arrived had me sitting there 30mins filling out paperwork just to call me and say they can see me but can only talk about my pregnancy and didnt have time for ultrasound or blood work because the technicians were done for the day. I was 10mins late due to traffic understandable but you mean to tell me in 10mins you would have had my tests done and results back that quick?? And this was my first appointment. Even a regular pcp have grace periods of 10-15mins. As an obgyn they should honor their grace period. I feel as though it’s Friday and everyone wanted to go home and the Dr just decided not to see me period. Yall should have more patients with pregnant women knowing our mental health is at stake while expecting. I even complained about my stomach hurting and all I got was a sorry. This is horrible!!! I will not recommend to anyone. Also it seems weird that they said they couldn’t get me rescheduled me for Monday morning when it took them three weeks to give me an appointment in the first place ? Going to winter haven!

1 /5 Sarina Katriel: My daughter recently had her baby here. What a horrific experience! She found out in labor and delivery that her dr doesn’t deliver babies here but only does surgeries. She was in labor 12 hrs. Her nurse Carol was AMAZING! after two hours of pushing the midwife hospitalist updated the Dr who was a hospitalist as well and never showed his face the 12 hrs of labor, and he came in to check status. Mind you, shift change was in an hour. He shows up and tells her baby too big and shoulders will not fit so need emergency C-section. Yet we saw baby head. They throw us out of room and start tossing her all over the place. They got her in OR and jabbed her twice with a shot and made her drink something twice. They never told her what they were giving her. She started throwing up and they strapped her down. They forgot to get her husband so he came in after they pulled her baby out. My daughter was asking if baby was ok and no one would answer her and instead dr said to give her something and she won’t remember. Well she remembered. Then she didn’t get to hold her baby for four hours. Her husband held the baby but was told she could not see it until meds wore off. The meds didn’t wear off for four hours and even then she was drugged. We spoke with a midwife company afterwards and they said even if mom is drugged baby is put to her face or chest and dad stands there with baby. They deprived my daughter of proper information when giving meds, failed to get her husband in time of birth, sedated her for hours, deprived her and baby of one on one first four hours, nurse aid was horrible and my other daughter was one helping her to bathroom and showering her as nurses aid said they no longer bathe, it would take sometimes over an hour to answer the call for nurses, several had attitudes, …. Bottom line is if you are having a baby this is NOT the hospital to go to. Nurses for most part don’t want to be there, no one is advocating for patient, and drs will not show up until last hour of shift and do an emergency c section to milk the system. 7 pounds is not too big. Dr told another patient same thing they did after our daughter n baby weighed 6 pounds. Stay away from Dr jones. I’ve had inside info from people who work with him that say he is big on milking the system.

1 /5 Kylie burdick: If I could give no stars I would! I would recommend absolutely NO MOTHER to go here for the sake for not only your life but your baby’s as the emergency staff is a joke here I came in the emergency department 3 times regarding extreme pain in my abdomen at 23 weeks pregnant and they blew me off every time as growing pains no matter how much I cried and begged for more care but I guess being younger and my first pregnancy they assume idk what I’m talking about and by the 4th trip they actually did a ultrasound finally and had found I had been in premature labor the entire time. Then the staff moved me as it was a race against time to save my son and as they ran tests about a day later the doctor was giving my partner and I the news about a result and it was worst case senecio basically meaning our son would die and this man proceeded to smile and laugh then say this to us “it’s fine you can have a 1000 more kids anyway” as a young couple discovering our 23 week old son was going to die that was the most inappropriate response i have ever heard a physician say in my life. My experience was awful and I’m traumatized by the lack of care this staff puts woman through they need a SERIOUS re-evaluation because I also know of 2 other woman having EXTREMELY similar experiences to me there of not being taken serious and not being given the proper treatment in time because of the lack of care, fortunately one of the woman went to a different hospital and they saved her life and her sons as she was having horrible preclamsia which Lakeland denied was happing to her however, the other woman who stayed in Lakeland’s care lost her baby the same way as mine. FOR THE SAKE OF YOUR BABYS LIFE PREGNANT WOMAN STAY AWAY FROM THIS FACILITY.