Lakeland Regional Health Pablo Campus - Lakeland (FL)

2 /5 Breanna Canarie: The care team is great. The doctors are smart and for the most part they are punctual. HOWEVER, their billing policies are a NIGHTMARE. They force you to pay their “estimate” up front which always ends up being way more than the actual cost and they refuse to give you a refund if you have any other claims (even unrelated) ones still processing or if you have any other claims appointment. If you’re going to charge people on the date of service, you should refund them when they overpay, no questions asked.

1 /5 Tatiana J.: If I’m honest I would not recommend. They are not able to do any scans or blood work as most other urgent cares. And it was surprising, since they are a pretty new facility. NP Flowers just did the basic touch points on the abdomen check, then said wait 5-6 hours for a scan or go to ER. Not very helpful and wasted my urgent care visit for the day. I was forced to go to ER, due to insurance limitations, I could not easily go to another urgent care same day. Very disappointing visit to that campus.

1 /5 Eliana Diffell: A doctor called James Lee told me complete medical misinformation by causing me to believe that because my blood work came back normal, it was not possible for anything else to be wrong with me. He even refused to refer me to a specialist. He was wrong because after I moved to another city I was diagnosed with a chronic illness. But James Lee told me I just had anxiety and that I was crazy, which delayed my diagnosis time, caused my condition to worsen, and prevented me from receiving much needed ADA accommodations.

1 /5 Pineda Carlos: Called to make a appointment for sperm analysis after my insurance referred me. And they basically said NO