5 /5 Meg B: A coworker recommended Mir’s to me and it lived up to his praise. My car’s horn stopped working recently; the manager took the time to explain the issue in detail, even showing me the diagram, and offer some repair options (unlike the chain store I’d gone to the week before, who shrugged and told me to go to the dealership.) Ultimately, Mir’s was able to fix the broken piece and saved me $1K off what the dealership would’ve charged for full replacement. It means a lot that they were willing to pursue an affordable fix … it shows they respect all levels of paying customers, not just ones with lots of money, and it guarantees that I’ll bring my business back to the shop in the future. I can tell that they have support from a larger network due to the online estimation and communications tools, which were really great, but it didn’t make things feel soulless like a chain typically does. I almost don’t want to write this review because I don’t want more competition for future appointments! Thanks
