1 /5 Helena Valentin: For my first pregnancy I came here, and what a horrible experience. Nothing was explained to me, I had to go to google for answers. I wish I could remember the name of the provider. The last straw was when I was sent to a high risk clinic in Orlando because the provider told me my babies heart was out of her chest. I cried endlessly. I kept calling to get answers because initially when I was told I was in shock and didn’t say a word. She never answered. Then I found her direct line on the internet and she got mad that I was able to reach her and dismissed me. But her sending me to the high risk clinic was the best thing she ever did for me. The compassion and respect for the patient was incredible. My baby was just fine and the same day I ended up switching to their care and gave birth at Winnie Palmer a few months later to a perfect baby girl.