5 /5 prabhas chaurasiya: doug from customer service is an awesome guy!! I initially called in the first and doug sent someone out ASAP! Meaning the tech showed up on a dime so fast, the tech fixed the problem but unfortunately the garage door stopped working a couple days later. BUT I called back and doug set up a fix and now the door works flawlessly! In a world where customer service is fossilized doug is a breath of fresh air bringing the meaning back. THANKS doug!!!!!!!