Premier Community HealthCare, Administration - Dade City (FL)

1 /5 Smiley: It’s just sad you know here it is you have a medical problems. Don’t have the insurance you need to get the problem fixed and you have to rely on providers like this. So the first time was my primary care doctor, which was a woman she was too much in a rush then I care then I wanna listen to my problem what was going on? Now I get a referral for my hip and they can’t even give me a referral because they give me the wrong referral for the right instead of the left so I drive 30 miles to my doctors appointment to see Florida orthopedic doctor just to get told we cannot see you. So depressed so upset I am in a lot of pain and you go to a doctor for help and they don’t even help you or even offer any type of comfort just hang the phone up on you. It’s not their problem they can care less.

1 /5 C Carter: The people that answers the phone dont know what thet are doing.they told me if i was going to miss my appt to call this was my first appt .they told me i could have 4 no shows and all they would do is make me come in as a walk in.today now they said they wont see me again.if you want someone who cares go to dr affordable in zephyrhills.and this is after they cancelled on me a week ago so make sure u cancel a day b4 or u get no health care . Dr affordable is no longer in business .

1 /5 Richard Brobisky: *1/5 Stars - Gross Negligence and Unprofessionalism at Premier Community Healthcare** **URGENT ATTENTION REQUIRED FROM ADMINISTRATION** My fiancés recent visit for vertigo and anxiety treatment was appalling. * **Medication Error:** Despite a documented antihistamine allergy, the nurse prescribed medication containing it. * **Unprofessionalism:** The nurse made an irrelevant, offensive comment about my fiancés weight, causing emotional distress. * **Lack of Alternative Treatment:** No alternative solutions were offered for vertigo or anxiety. * **Racial Undertones:** The weight comment may have been racially motivated, further exacerbating the situation. **Demands:** 1. Nurse disciplinary action 2. Mandatory staff sensitivity and diversity training 3. Formal apology to my fiancé **Administration, please investigate promptly.** This isn’t happened on March 24, 2025

1 /5 Sandra Arenz: Your phone service is horrible. They dont cancel appointments The put you on hold for ever. I can never make a appointment I finally had gotten someone because That wanted to confirm a appointment that should have been canceled a month ago.. Love the doctor and the nurses But thinking it not worth with your phone Service

2 /5 Abigail Barker: Whoever was on the phone to make my appointment was extremely difficult to work with and couldn’t properly take information after it being repeated multiple times. Waited 10 minutes on hold only to work with her on the phone for another 15 minutes just getting names/birthdays. Was interrupted everytime i’d try and give correct information leading to miscommunication