1 /5 Sharnette Hollowell: I hate to write this review as the dentist hygienist is amazing. She is wonderful. However, office staff is unprofessional, and useless. I scheduled a cleaning 6 months in advance. Only for them to call me the morning of the appointment 9:45am left a message to confirm. I called at 10:08am they already cancelled my appointment and shared they have a new policy which I wasn’t aware of that I need to confirm. I have never missed an appointment and I admit calling them back hasn’t been a focus since I wasn’t aware that I had to confirm. They wanted me to reschedule for months later, which wasn’t an option for me since I had an appointment.