1 /5 Summer P.: DO NOT GO TO THIS OFFICE! Extremely unprofessional and rude front desk woman to my boyfriend who was a patient there. 1) They do not call insurance to verify amounts due/benefits and find out a month after he got a deep cleaning that it was denied by insurance because they billed/did another service within a certain period of time, even though they told him he HAD to do the services in THEIR order. 2) He had an emergency 1 day and tried to call to get in since his tooth cracked & a piece came out, but the lady was not accommodating at all & āofferedā something a week later non-chalantly w/ no remorse. Most recently, he tried to get his med records sent over to a new office in which he filled out a proper records request & the front desk lady gave the new office a very hard time, told my bf he had to fill out an entirely different form by going back to the old office! The new office is in shock with how unprofessional/unhelpful this lady is & have never experienced anything like it before. NOW this lady has the audacity to tell my bf that he canāt have HIS visit notes & they belong to the office which is ILLEGAL to not give patients access to their own records per HIPPA laws! Iām not sure how these people are in business & blatantly disrespectful, condescending towards their patients. They will be reported to HIPPA and the dental association.