Venetian Automotive Center - Lynn Haven (FL)

5 /5 Jessica Davidson: My family has used them for years. Theyre very knowledgeable. They explain things well to those who arent as knowledgeable. Pricing is fair and they always get my car back to me quickly.

1 /5 Nicole Breske: My car is running worse than it was before I took it in. I am extremely disappointed. I’ve taken my car there 3 times. The first time was good and quick service. The second our car ran the same, if not worse. The third time, most recently, my car was significantly worse than when I took it in. We let them know what we thought it was and the diagnosis didn’t report that. So we had them do some of the recommendations. My car still had the same issue and now when I drive it, it shakes when I get up to speed. Somehow the steering rack is messed up when it did not have that problem prior to taking it in. My husband found a dry rotted hose that wasn’t even on the list of things they recommended to do. He replaced that and replaced what he told them he thought the issue might be. He is not a mechanic and he fixed my car better than this shop. We paid for a worse running car. Extremely disappointed.

5 /5 G LeCroy: Very helpful and great customer service ! We can now drive the 8 hours home from vacation more safely and securely!

1 /5 Amanda Marie Ordoqui: I took my car there for an estimate and they had to remove my intake manifold to assess what needed done. When I told them to just put it back together because I couldnt afford the work at the moment, they seemed to understand and said it would be ready to pick up that afternoon. I cried the whole 35mins it took me to drive 15min away to my home because my car wouldnt go over 15mph and was shaking so bad, though my car had issues it was NOT doing that when I dropped it! I called my son to look at my car because I knew something wasnt right. He opened the hood and found that they had bolted the intake manifold down but they had not hooked anything back up to it as well as one of my spark plugs was just laying down in the bottom of the engine instead of being put back where it was supposed to be. I will never take my car back to these people because why would I trust somebody to work on it when I take it in for an estimate and they dont even put it back together the right way to make sure I safely get home.

5 /5 Johnathon Alleman: I will tell you a tale, you may very well doubt I bought used from Ford, cashed it right out Promised it was touched up and ready to go But when I left that lot, little did I know Rotted shocks, leaking gasket A salesman with swagger to mask it Returned within months, on the service date They wanted 10 business days, and fees so great The ones who sold it, nowhere to be found Just another day in this good ol boy town I was desperate, angry, but told by friends Take it to Venetian, and bring it in The 10 business days that Ford had stated Reduced to same day, glad I hesitated Knew something was off when Fords tech assumed I hadnt just bought it from them back in June But Venetian saw all the issues, clear And didnt invent issues to cause financial fear They discovered issues that Ford had missed And some Ford lied about, that didnt exist Lessons learned, and nearly burned But that afternoon to Lynn Haven, I returned Venetian was fast, polite, and cheap I was able to nap with peace of mind, asleep Until I got a call from the sweet front desk My vehicle was parked, fixed, at rest Barely a grand for over 5k at Ford With red-faced good ol boys and their nepotism hoard Im so glad real people reached out to help And told me about Venetian, so I didnt play myself This town is full of buddy systems Who are too full of pride to care, or listen But that auto shop down by Sakura, is on a mission Every stereotype of auto shops, this one isnt They knew I had NO mechanical skill And STILL didnt milk me for a massive bill They were patient with questions, and sent a text With so much consideration and real respect I will never go anywhere else in town One more middle finger to Ford, as I wind this down Thank you to the team at Venetian Auto "Get mechanics, not good ol boys," is my new motto