3 /5 Royal Heiress: I have had some pleasant and unpleasant experiences. One is that one of the nurses who put iv in my arm left me bruised and the bruise is still there 6 months later. Also leaving me in a room or waiting well over an hour just to get results had me feeling invisible. For the most part everyone was nice, I just would have appreciated more attention to my needs and not forgetting about me.