francescas - Clearwater (FL)

1 /5 Kaitlyn Shallenberger: I visited this store for the first time yesterday and was genuinely excited when I walked in. Unfortunately, that excitement quickly faded due to the nasty attitudes of the staff. The environment felt extremely unwelcoming, unprofessional, and toxic. I was honestly shocked by the way I was spoken to. The behavior I experienced showed a clear lack of class and respect for customers. It’s especially disappointing because I truly loved the clothes and accessories the store offers. However, based on this experience, I won’t be returning. I’m still in disbelief at how I was treated.

1 /5 Frances: I love the clothes, but besides Wendy the manager this girl is awful!!! rude and makes you feel annoying for stepping in to shop. I personally witnessed her not greet anyone and not be personable at all. I asked bc I was just curious if the store was closing bc that would be such a disappointment to me and she was rude, short and clearly annoyed! I saw other reviews about negative energy and I absolutely agree. I ended up still buying stuff bc like I said I always find such cute stuff but deeply disappointed in the staff attitude EVERYTIME… 01/26 pm shift 7:30pm this is my second or third time with that same girl being this way that is way I have to leave this review tonight. I feel uncomfortable coming back

1 /5 Karen Roberge: Bad customer service. When I was paying the girl didnt bother to inform me that I could get the second item free. She was rude and you can feel the negative energy.

3 /5 Mikenna Bowen: One of my favorite stores but the worker at this location made me feel super uncomfortable going in within 30 minutes of closing. She was fixing racks a couple inches away from me and reminding me they are closing in 20. I didn’t even buy what I wanted in my hand because she made it so obvious she wanted to leave. If you don’t want people to come in a a half hour before close you should probably put a sign out…