Lauren Velde Parkerson I had the most amazing experience at Lychee Nail Spa! From the moment I walked in, I was greeted with a warm welcome and a relaxing atmosphere. The salon is clean, beautifully decorated, and exudes a sense of luxury. Beyond the excellent service, Tina and the staff were friendly and professional, making me feel truly pampered. I left with gorgeous nails and can’t wait to come back! If youre looking for a top-tier nail salon that prioritizes quality and customer satisfaction, this is the place to go. Highly recommend!
5 /5
Skylar Lucas If I could leave zero stars I would. My mom decided to treat herself to a fresh set today and was close to Lychee Nail Spa so it made sense for her to stop. She went in and asked if they could do a french ombre with a tapered shape. They gladly told her it was something they could do. She was rushed to a chair where they first drilled her previous gel off and put her in foils to soak off the rest. She was then moved to someone else who drilled off the rest. This lady, not sure of her name, put the tips on which did not fully fit her nails and proceeded to use dip without asking my mothers preference. The ombre was not the issue, however the dip application was thick and messy. My mom noticed a couple issues but she is not one to complain, so she decided to trust the process. After this they charged her $75 which she proceeded to tip $15 on top of and left the store. She then took a closer look at her nails and realized the extent of how horrible they looked. Not wanting to have wasted $90, my mom went back in and simply asked that her nails be fixed no mention of wanting her money back. She was then sat with the supposed owners daughter, Tina, who filled the nails put on a fresh top coat and called them fixed. They still were not. My mom then walked out of the store again and still unhappy called the store. Not wanting to create a scene inside the store my mom politely asked Tina to come outside and look at her nails. Tina responded that she was with a client and was unable to come outside. 20 minutes later my mom received a call from Tina asking her to come inside. My mom proceeded to enter the store for the third time and be sat with the "owner" Lilly. She asked my mom if she was happy with her nails which my mom replied with no and attempted to show her why she was unhappy. Instead of listening to my mom, she decided to grab her hand ask yet again if she was happy which my mom again said no and began cutting her nails off. She stated that she would be returning my moms money so she could get her nails done somewhere else. To which my mom responded politely "Youre really going to let me leave your salon like this?" She responded with yes and proceeded to butcher my moms nails cutting off her real nails as well. Then when they "returned" her money, they asked her to walk to the front of the store to be visible by the cameras and attempted to keep the $15 tip she had left. Again politely she asked for the missing $15 back to which the owner sighed and said something along the lines of you must really need it more than me. My mom walked out unhappy, crying and defeated when all she wanted was to treat herself to something nice. This business needs a reality check, there are countless other reviews with practically the same complaints. Unfortunately my mom didnt read these before going here. The issue was never the money, it was the principle. No one deserves to ever be treated this way, they could have at least filed my moms nails but the decency for that just wasnt there. Overall just an unfortunate and upsetting experience.
1 /5
Erika Siwicki I swear if I could give them 100 stars I would!! Finally found a nail salon that is just everything and more. I have had the same guy do my nails w some help of the gorgeous ladies at times since coming here. And I LOVE him. Every time I come here I have not walked out disappointed. I Just went there yesterday and it was such a great way for me to end my day. My main guy and the girl that helped me were just great ❤️ The first day I came in I felt welcomed. The main girl informed my sister in law and I of spots where we could go for date night. And we tried a spot she had recommended and had a blast. PLEASE COME HERE. it only took me 5 YEARS to find an amazing nail salon. Just got white nails and they are just gorgeous. Ive been growing out my nails since I started coming here and they have been maintained wonderfully.
5 /5
Liz Cohen Lilly is the best! So professional and so quick. I am leaving 1 star review because Tina, who claimed to be the owner, is very rude and should learn more about customer service. Every time I come they charge me different prices. Between 80-105 dollars. Today I decided to ask about it, and get a decent answer. Tina decided to jump into the conversation with the wrong attitude that Ive ever seen from a business owner or from anyone who is giving service and told me to "pay and leave the place".
I wouldnt mind to pay the price, since Lilly really did an amazing job.
But I would never support this place ever again. Not me or my friend that used to come here because I referred them before. If youre not an Asian, dont expect to feel welcome here!
1 /5
Kassandra Favela I had an amazing experience at lychee with Lisa! She was incredibly friendly, professional, and made sure I felt comfortable throughout the entire process also was very CHILL, I already love her. I’m beyond happy with the results. The spa itself was clean, relaxing, and very cute Lisa’s expertise really shows, and I’ll definitely be coming back for my next appointment. Highly recommend her services to anyone looking!!!
5 /5