William Davis I had to make an unexpected stop at the Goodyear Tire on 390 E Van Fleet Dr, Bartow, FL, after discovering a screw punctured our driver’s side rear tire—and we still had 1.5 hours left to drive. It was a very busy Friday, but management didn’t miss a beat.
They addressed the issue quickly, kept us informed, and had us in and out in no time. I was genuinely impressed with how efficiently the entire staff worked—they were turning work orders around nonstop, yet still made time to be courteous and professional.
The manager was extremely polite, and despite how busy it was, we never felt like just another number. Solid performance all around—this team knows what they’re doing, and they deliver under pressure. Huge thanks for getting us safely back on the road!
5 /5
Quintin Sukop A great team that took me in near closing time for new shoes for my car before a long journey the next day. Work was completed quickly, efficiently and professionally.
Thanks!
5 /5
Alex Mohamed Brought a car in for a simple alignment after putting a brand new dealership rack and pinion in. And at the same time I also requested the alignment print out. Was called 4 hours later and was lied to that inner tie rods were loose. When I told them I put a brand new rack in they said oh well it was the jam nuts loose. Which indicates that their technicians are not competent enough to know the difference between a jam nut and an entire tie rod. I got another call a few hours later saying that they broke the door handle off. Granted they did do the right thing and fix the door handle. When I went to pick it up they told me that their alignment machine was broken and they could not print me out my result. When I inquired about if they did the alignment because the rack was broken they told me that they did do it yesterday or earlier that morning. But were unable to show proof because the machine did not function or even turn on. I requested to go take a look. When I went back I was able to log into their machine open up all of the files go back in the history and print myself out the report just fine.
2 /5