JCs Auto Care - Bartow (FL)

5 /5 Jacklyn Hunter: Excellent customer service. Ruth and the whole team exceeded my expectations. They replaced my ac compressor on my car, now my Ac is getting ice cold. Thank you so much!!

5 /5 Tally Ho: I feel that I am treated like family. Everyone from Ms Ruth to the owner are very professional and respectful. Their prices and quality of service are excellent. I always compare because my vw is hard car to work on.

1 /5 Tim Divers: So I took my 2017 Chevy Silverado into JCs due to the air conditioner not getting cold. I asked Ruth prior to taking the truck in if she had ever dealt with endurance auto warranty and she said yes so I assumed they knew what they were doing. The next thing I know I get an estimate for almost $3,000 in which theyre saying that theres a leak in the radiator and something with the air conditioner. Ruth did not call endurance warranty until after I had contacted her by phone asking her what endurance warranty said with regard to the repairs at which point she stated she had forgotten to call but she would call then she then called endurance warranty and discovered that the repairs were not covered by my warranty. At no point prior to this shop performing diagnostics on the truck was I ever asked or advised of the cost of said diagnostics they just did them without getting authorization for me and then proceeded to charge me almost $400. I quoted Florida law to them which stated that any charges over $100 they are to send me an estimate first prior to doing any of the diagnostics or repair work and that didnt seem to matter Ruth was busy trying to cover herself and was determined to get $400 from me. Needless to say they scammed me had no idea how to deal with endurance warranty made no attempt to contact endurance warranty and made no attempt to get my approval prior to doing diagnostic testing so I would not recommend this people their scam artists, now I am going to sue them and have filed a complaint with the department of agriculture against their repair shop. I would never take a vehicle to them again.

5 /5 Mandy Babbitt: JC’s Auto Care took excellent care of my Highlander. Did front and back pads and rotors. Very reasonable, but beyond that, the piece of mind that comes from being able to trust an auto tech is priceless. Oh and pickup after hours was a breeze! Fidel, Ruth and staff are great! 10/10 would recommend.