Alli G I am not one to leave reviews or even bad ones at that, but I am so tired of piss poor healthcare. I had an ultrasound schedule in October through Hurricane Milton, I called to see if they were still open the day before the storm but no one answered and I found out when I drove down they had closed. No biggie, I get it, it’s the day before a hurricane but you could have called. I call to reschedule my ultrasound the day after the storm, they cannot get me in for 1 month . I reschedule, take off work, my fiancé takes off work, we arrive for our 8:30 appointment at 8:15 to find out an employee named Jessica had canceled my appointment. No one can tell me why, no comments in the note box as to why the appointment was canceled. It’s now 9:00 they had the ultrasound technician come out to talk to me. As the receptionist tells me someone called you and left a voicemail to reschedule. I said I spoke with someone and they asked if I could come in at a different day, I said I am schedule to scrub into surgery at work all week I can’t reschedule, I requested this time off. She replied “ no worries, we will move someone else” have a nice day. The ultrasound technician offers me to wait around for the day to see if someone cancels and she can work me in as I am scheduled to be at work at 10:30. As I was sitting there 3 other women had already approached the window annoyed asking if they are running behind.The ultrasound tech was put to talk to me when she should be doing other women’s ultrasound. I found that to be silly, she seemed way overworked. Then she offered to schedule my appointment again. I am already 36 weeks, it had taken me 2 months to get the appointment after showing up twice and appointment was canceled without my knowledge. I am so disappointed and upset. No one was apologetic or remorseful as if my time TWICE DID NOT MATTER. By the time they could schedule me for a third time, I would be pay my due date. So much for checking my baby’s heart to make sure it’s okay. I work in healthcare. I am a X-ray tech, nurse and a office manager. This practice is run so piss poor they should be ashamed. Needless to say I walked out declining a 3rd appointment. What is the point so they can waste my time again..
1 /5
Deborah Miller Unprofessional.
Unpleasant.
No empathy.
No patients=No job/No income/No money.
Patients are customers.
Some of these "ladies" need a customer service course!
1 /5