Sergey Romanenko I want to start by saying that everyone at the shop is really friendly, and I truly believed up until the end that I didn’t waste $2600. But lets get into the facts. I came in with a check engine light and a complaint about rough cold starts. I also mentioned that I suspected fuel pressure issues. However, the car was otherwise running fine.
The diagnostic took 2 hours($330), and they told me I needed to replace the fuel pressure sensor and fuel pump. I specifically asked the mechanic if this would solve the problem, and he said, “I am pretty 100% sure it will solve the problem.” After the repair, the manager said the issue was “99% fixed,” but recommended replacing all the injectors and the entire fuel line to get everything in perfect shape, which would cost around $5,000.
Obviously, if I had known they were going to hit me with such a high number, I wouldn’t have gone forward with the repair, especially considering this is a 2017 car. But okay, they said it was 99% fixed, so that sounded reassuring.
Fast forward 24 hours after I picked up the car, and now I have 160 misfires on cylinder 3 and the check engine light is back on. The engine starts slightly better than before, but it’s essentially how it was a couple of months ago. So basically, I paid $2600 for two extra months of somewhat better starts.
Yes, they did additional work, like removing rusty bolts from the undercarriage and cleaning some carbon buildup. But at $165 labor per hour, those bolts alone cost me $330!
In the end, I’m completely disappointed. Their prices are almost as high as the dealership, but the results were next to nothing. One day after leaving the shop and $2600 down, I’m almost back where I started. I’m not even sure the fuel sensor and pump are still ok, since the injector issue wasn’t addressed — which, it turns out, was likely the root cause all along.
1 /5
Kc Greene I love it! They were quick and easy. Employees there were amazing, I had ran over a nail and they patched it up for me without being asked. I felt that they had Genuine concern and consideration for my vehicle, great customer service and they knew what they were doing ! 10/10 would definitely recommend to anyone
5 /5