1 /5 Paige Holdeman: I have had issues with this place from the very beginning. Being new to the area and this being my first pregnancy, I didn’t know where to go/what to do and was referred to you guys through your ER. Every visit and every phone conversation has been nothing but negative.
-My very first appointment a student came in with the women I was scheduled with. I was distracted by this women and another doctor while the student did the Pap smear. Never once asked me if it was okay if HE was in the room or could do anything. Never gave permission for this and didn’t realize what had occurred until after the visit out of being super distracted by the other two doctors in the room.
-Went to the case worker concerned about this visit and was promised a call back from someone higher up. Never received that phone call.
-Multiple appointments have needed to be rescheduled on their behalf due to scheduling errors and/or providers being out of town out of nowhere
-Once it came time to do my glucose test, they were back and forth with fasting instructions so when I arrived for my appointment they were unable to do the glucose test. Told me I could still do the bloodwork to check for anemia and that they would be with me after finishing with ONE patient. I waited over 45 minutes and was unable to wait any longer. Front desk could not get any answers for me as to why I was waiting so long.
-I had mentioned at my very first appointment that I vaped and would be quitting (asking for advice to quit), all of my records since have indicated we discuss that I vape at every visit since. That is not true since I took their advice and quit right off the bat. So my records look like I’ve been vaping this entire pregnancy and that simply is not okay.
-I had never really felt heard by any of the providers as they have a “it’s all good” vibe about all of my concerns.
-Whenever I call, the front desk staff are rude and not knowledgeable to anything.
I have transferred my care and I highly suggest staying far away from this place. I wish I would have transferred sooner as I am towards the end of my pregnancy.