Ascension St. Vincents Riverside - Jacksonville (FL)

1 /5 Lily Evans: I would give this place -10000 stars. if you love your loved one do NOT take them to St. Vincent’s if you want them to receive actual care. The treatment has been disrespectful to say the least. They do not check if you need water, pillows, sheets. they do not care if you haven’t had a bath in over a week. they do not care how severely dehydrated you are. There is no care provided , you must plead for everything. There is absolutely NO communication amongst care teams. Scheduled medications were missed, call light response time is shocking at night. Everyone walks around like “well what are you doing here” when the patient has stage 4 cancer & cannot move, adjust, or care for themselves. If you walk out of your loved ones room, they go in there & try & discharge them. the patient couldn’t even get into a car if they tried. they can’t even move in their bed. the care is truly LAUGHABLE. it’s inhumane. it truly seems like no one knows what they are doing. i would never allow another loved one to set foot in this trash “establishment” again. & i have heard this before but it wasn’t my choice on where to send my parent. i thought orange park medical center was the worst but they at least treat you like a human & make sure you have the items you need. every person that walked into the room it was like they had never even glanced at the patients chart. I wondered why the cancer specialists advised us not to go through their hospital. WELL NOW I SEE WHY. i would steer extremely clear.

5 /5 Rosemarie Abrahamson: I was seen twice and except for the long waiting time my treatment by the staff was very professional. I thought that Taylor Lenard , PA was excellent in her care for me. She was very thorough and concerned about my health. I have been treated by many PA’s but have never had anyone as caring and thorough with my treatment. I highly recommend this young lady as being and effective and caring health professional. She deserves recognition for her ability to put a patient at ease and confident that the treatment received above the norm. Thank you for the care received. She took the time to address all my concerns about my illness.

5 /5 Christa Henley: They took great care of me when I had my surgery! The nurses had awesome bedside manner. The doctors explained everything and made sure I understood what would happen and what to expect afterwards. Made me very comfortable! Riverside location

5 /5 Denise Hansen: Every person with whom I interacted was both warm and friendly as well as very professional. I was kept informed at every step of my two procedures. Very thorough care! Dr Magnano is amazing - very good communicator! Every single person was very good at their job and made me feel comfortable and confident throughout the day. I highly recommend st Vincent’s for any heart related issue! Thank you

1 /5 J Zulu: I was referred to them by my PCP for OPEN WOUND CARE. They called me 4 days later to offer an appointment 3-4 weeks out. I refused the appointment that far because i thought an OPEN WOUND would require more immediate attention. They offered a closer date, and advised me that it would be a 1 hour appointment. I arrived, completed the paperwork and waited 1 hour in the waiting room past my appointment time. I asked for an update and the staff was not sure how long the wait would be. The staff was really kind, if that’s matters. They were really nice and friendly, as they told me there was nothing they could do and if i wanted to, they could schedule me for the following week. Thanks!