1 /5 Marlon Hanna Jr.: Subject: Aspen Dental: A Predatory, Incompetent, and Dishonest Practice to Avoid at All Costs
"If you value your time, money, and, most importantly, your health, run, do not walk, away from Aspen Dental. My experience was not just disappointing; it was a clear demonstration of a company that prioritizes profit over patient care, employing deceptive tactics and exhibiting egregious incompetence.
From the moment I entered, it was evident that patients are viewed as mere revenue streams. Despite scheduling appointments well before their 6 PM closing time, we were treated as an inconvenience. They blatantly attempted to exploit my routine annual cleaning by insisting on a separate, unnecessary review appointment before any cleaning could occur. This is a calculated bait-and-switch tactic designed to double bill patients for a single service. Their contradictory statements, suggesting a combined appointment was possible if I had arrived a few minutes earlier, exposed their dishonesty. Do not be fooled by their manipulation.
The front desk staff, far from being helpful, aggressively interrupted and dismissed my valid concerns, arrogantly asserting that their patient-unfriendly policies were unchangeable.
This behavior is not just unprofessional; its a deliberate attempt to silence patient dissatisfaction. They canceled my daughters appointments in retaliation for my questioning their unethical practices, a clear indicator of their vindictive nature. Furthermore, they ignored my explicit statement regarding fluoride treatments, demonstrating a complete disregard for patient preferences.
The X-ray process was a catastrophic display of incompetence. An untrained representative subjected me to multiple retakes, resulting in unnecessary and potentially harmful radiation exposure. Their fumbling and ineptitude were not only time-wasting but also a serious health risk. This level of incompetence is unacceptable and demonstrates a profound lack of regard for patient safety. Do not trust them with your health.
Aspen Dental of Pinellas Park is not a dental practice; its a predatory business masquerading as one. Their deceptive scheduling practices, incompetent staff, and blatant disregard for patient well-being are a recipe for disaster. They will waste your time, attempt to extract unnecessary fees, and compromise your health with their incompetence. Avoid this company at all costs. Seek a reputable dentist who values your time, health, and trust. This place is a perfect example of how to alienate patients and prioritize profits over ethical, competent care."
