Aspen Dental - Tallahassee, FL (North) - Tallahassee (FL)

4 /5 NANI!!! Nani!!!!: Great place. From the front desk to the doctor, everyone was friendly and super clear about what was being done and why. I did have a bit of a wait as I didnt get into the chair for x rays and cleaning until about 40 min after my appointment time, but it was a Saturday, and only 1 doctor seemed to be there so I can only complain so much. They also seemed to have recently changed what insurance providers they accept, and I wasnt aware as its not on their website yet. But overall, it was a fantastic appointment, and I will be going back

5 /5 Michelle Clark: Such a very great experience from the moment I walked into the lobby and was greeted by the most helpful reception staff. My x-ray tech was phenomenal! He is Very knowledgeable, patient and , very personable, which made the experience very pleasant. The dental hygienist was also very pleasant and Informative about explaining the oral hygiene plan. My dentist was also very patient and explained various treatment plans with me. He was very open and heard My input and concerns regarding the treatment plan and cost associated with The various options. The office/ operations manager was very pleasant, professional, and patient when explaining the cost options. I would highly recommend Aspen Dental and this location. Staff are top-notch.! Very welcoming and friendly!

5 /5 Heather Carr: I was very impressed with Aspen Dental. I went in for a consultation for dentures. They wanted $25k to extract my teeth and put in dentures. We discussed my options and were able to come up with an acceptable plan. I start the process tomorrow.

1 /5 Marlon Wilderman: I got my upper plates done at Aspen in September of 2024. Had a great experience. The staff were knowledgeable in their job details and made you feel comfortable and cared for. Fast forward a little less than 6 months later, and I go back to have my one free line of my upper plate done, and everythings just chaos in it in that office. First of all, they have a new system thats just not working or functioning properly for them. It just made everything with check in chaotic, i was told i owed money, when I know that i didnt and showed them proof that with a paid in full receipt. When I got back and was talking with the dentist, I felt like he kept pushing me to purchase dental implants and kept talking about making my decision to sign the paperwork to get the ball rolling. I had had enough by then and politely explained to him that that was not what I was there for and told him I was there for a realign of my upper plate. I was then told that I was scheduled for a consult for my bottom plate. When I explained it was for a releign, he asked me where I had my dentures done and how long ago. I was shocked by these questions for the simple fact, if I just paid your company almost 14 grand for a procedure like dentures, I damn well should be in your system. But they had nothing. I then asked the Dr if I was still going to still be able to get my releign today and I was told probably not, because you are only scheduled for a consult. By then I had had enough. I wasted 3 hrs I could have been at work just to be told that I couldnt even get what I came there to get? And in all honesty, that procedure wouldnt have taken much longer than the consult. I feel like they did it on purpose to be able to charge my insurance company for not needed x-rays and a consult I did not need, want, nor ask for at this present point in the juncture. I felt pushed, prodded, and like my opinion didnt matter regarding my procedure. And then to be told I couldnt get the thing I came in for? What happened to "The customer is always right" and doing whatever it takes to make things right when you are in the wrong? I really am considering another dentist to do my bottom plate. This experience has left a really bad taste in my mouth