Baptist Medical Group - Ladies First OBGYN - Pensacola (FL)

1 /5 Kayley T: PLEASE go anywhere else if you want to survive. I had Dr Schneider for my pregnancy, her bedside manner was great. However, don’t let that fool you. Towards the end of my pregnancy, I started getting flu like symptoms. I kept calling her office asking to be seen or to go ahead and schedule an induction because I was in so much pain and very ill. They told me no. Ignored my symptoms, and told me that I could go to the emergency room if I needed to. Turns out for the last month of my pregnancy I had very high blood pressure. At my 40 week appointment that they made me wait for I got sent to labor and delivery. Dr. Schneider was not present because she’s off on weekends. I had the on-call doctor in the hospital. Unfortunately, the on-call doctor was busy when it came time to push. I got poked six times in the back by an anesthesiologist that couldn’t get the needle in my back. My blood pressure dropped significantly and I had to be put on oxygen. After my daughter came out mind you I did this all natural, I had to get stitches I was begging the midwife for pain medication. I had just given birth and she’s giving me stitches inside of my vagina. She literally said OK I can give you a Motrin. Have you people lost your mind? My back was in severe pain from getting poked multiple times not to mention I just gave birth. And you wanna give me a Motrin? I was in pain and My blood pressure continued to escalate. I ended up spending a week in the hospital. I was dealing with severe anxiety from bp medication I couldn’t sleep. I was in excruciating pain for the first 24 hours. Dr. Schneider saw me one time at the end for 5 sec to release me to go home. Not to mention, you will be waiting close to four hours for each appointment. I understand having to wait to see a doctor, but there were a lot of times where they would mess up scheduling and I wouldn’t even be called back. That was my last baby!

1 /5 Felicia Raye: During early pregnancy I started having symptoms of miscarriage/ectopic pregnancy. The staff refused to do anything, told me they wouldn’t see me sooner then my confirmation appointment and when I point blank asked “well if something is wrong, if I’m miscarrying, then what? It’s just fine?” And she said “well yeah there’s not really anything I can do for you.” For a practice that is meant for pregnant women, they do NOT care about you or your wellbeing clearly.

1 /5 Alyssa Forrest: If I could give 0 stars I would. Run don’t walk. This office is beyond unorganized. You’ll be waiting hours for your appt just for them to reschedule or you’ll get there and they’ll tell you Dr. Schneider isn’t there with no call ahead of time to let you know so you aren’t coming all the way in for nothing. I’m here at Baptist 6:45am to get my Glucose test done before my appt today @9am - I came because I work and it’s hard for me to take time off… wake up early, drive all the way here and Dr. Schneider never even took the time to put the order in. Not to mention she’s missed 3/5 appts and the last appt I had lasted LEGIT no more than 3 min. If I wasn’t so far along I’d switch doctors and still plan on calling around today. Absolutely absurd - we’re dealing with anxiety, stress, new life… plus, I’m technically high risk and no one has treated me so. Do not go here.

1 /5 Dan: DO NOT COME HERE. They are rude and not professional. They never gave us a smile. We come there because we worry about baby, we want to see if baby is still ok. We were late 8 minutes because the traffic but we already checked in online. They were not busy but they refused to see us. I feel like we make them unhappy.

5 /5 Deborah Chapman: Wonder experience with Kasha Williams, very compassionate and caring. She worked very hard to help our mother get appointments and tests done. She went way above what she had to do to help our family. Words cannot express how much our family appreciates her.