Best 15 MD and Hospital near Pensacola, FL (Part 4)

Chad D If their ability to answer phone calls is any indication of how they provide service it’s not good. Waited and waited for an answer. Gave up.

Britt The wait is sometimes long depending on what time and day you come. As far as the people who are at the front window, people saying theyre rude, they do deal with a lot of people. Theres only 2 who work up front. Yes they need more. The 2 ladys who work up front are nice and helpful, theres times they have their days but again its only the 2 of them with lots of people. So I do like the staff and the place, you just have to deal with it. If you dont like it then you could go to the fairfield office which they take forever to get to you! Your choice though. I prefer palafox location though.

Sierra Carter This hospital SUCKS. I went in with bad ear pain & hearing loss, they flushed my ear with water & made it worse. The pain increased & became unbearable. I sat there for 2 hours in pain, so I had to leave & go somewhere else. As I was leaving, they basically laughed in my face because I didn’t want my paperwork. NEVER GOING THERE AGAIN.

Jim Walters I have Congestive Heart Failure and Orthostatic Hypotension. Went to lab last month for routine blood tests. Lab staff was excellent and friendly. I collapsed to the floor on leaving the restroom and could not get up. Several staff came and helped me up and into a chair to help me recover. One of the desk clerks monitored me until I was able to get up but she quickly obtained a wheelchair as I began to wobble. She wheeled me out to my car after a while (told her I was OK to drive ) and made sure I was OK. Thank you to excellent lab team!

Jeanette Solis I had a sleep study at the sleep diagnostic center July 31, 24. The staff Rhonda and Tony I had the pleasure to meet were great! They were professional and attentive. They always knocked before entering and always answered my questions.I am a person who likes my privacy and the rooms were private with very comfortable beds and pillows. I recommend this facility for anyone who is prescribed a sleep study. It was a very positive experience.

LeBe Stelyz DR.Oleyneck is a Joke 4 a Doctor. I am in Unspeakable PAIN. And he lied Right to my face and let Mee Suffer & I have it on VIDEO. YOU NEED TO FIND ANOTHER JOB...Im Coming 4 Youuuuu..!!!!!

Lady Tee The medical Asst speaks Spanish and be laughing all loud. As an English speaking patient. I feel uncomfortable because I feel like we are being talked about. The waiting time is horrible too!

Sami Bratkovic They do not call back, they wont call the pharmacy back. They wont take the very insurance they told us they would take. They are liars and making my 9 year old daughter go without her meds for absolutely no reason. Garbage place. The receptionist without an accent is awful.

Shanan Z I got tested here for Covid. The testing experience was great, it was a throat swab which is much less painful. However, I needed my test results in less than a week in order to return to my campus, and its the 7th day today, without any texting notification, and its impossible to reach anyone on the phone. Ive tried calling the number they gave me at least 15+ times, and each time, it says they are busy with another client and to leave a message, but the voice inbox is full. So, so frustrating. DO NOT bother getting tested here if you need your results in a timely manner, by a deadline.

LisaLisa Martinez Morales Not sure why all the bad reviews. I have been tested four times over the past 10 months at this site (only once at the Sacred Heart Ascension site on Bayou Blvd). They are more efficient and faster results returned every time. Now they are drive thru, which is even better. I recommend all my friends and colleagues to go there. Last two times tested, I got my results within two days, the last time tested on Thursday and texted results were ready on Saturday morning. I think this site and their techs are great.

Samantha Johnson I’m not sure what the concept of appointment is in this place. Be prepared to wait and then only to be seen for 5 mins. You better have your concerns written down and don’t forget anything.

Sandra Lord This place deserves a negative star I would not take a animal here so sad they dont care about patients health its just a paycheck the front staff at desk are aloud to screw up all the time and never held accountable or made correct issues. issues never get address they push it under the rug they treat you unprofessional and terrible place needs to be closed down. An management is just as bad never returns phone calls or messages regarding issues they all just ignore any issues you have or that arises this place needs to be investigated for all the wrong they do an hold accountable for all personnel involved beware if you care about your health and have a desire to live an live healthy stay clear of this location on Jackson Street Pensacola Florida. Best location that cared an did their job correctly was cantonment location and wouldnt you know they closed that location down an forced patients to return back to Jackson location and Milton location where they do not care about patients only a paycheck bad staff an poor customer service INVESTAGION needed seriously beware

Beth Beth My first experience with Community Health NW Florida was accompanying my granddaughter for her visit. I’m medical personnel for 50 years. All the medical professionals from the reception area to the Exam Room were polite, professional and thorough. Both my granddaughter and I were very comfortable with her caregivers and are grateful for their excellent care. Our appointment took less than an hour.

Kaylyn Davis I have had way too many bad experiences at this place. Every single person who works here acts like they dont wanna work here, including everyone in the back actually dealing with patients. Every single time Ive gone in here, Ive been forgotten about in my room. Ive tried to put it past them assuming they are too busy but even when they arent I am still miraculously forgotten about and taken too long to get to. Recently Ive been dealing with a raging UTI due to my job. You can imagine how in pain and upset I am. So I go in on a Saturday. They close at 6 and I know this. However I arrive at 5:05 and despite there being no one in there, I am still told that they are "at capacity". For who exactly? Where is everyone thats supposed to be holding up this capacity? She didnt even ask me if my issue wouldve taken long or not. All I wanted was a UTI test, prescription filled out, even if I couldnt get it that day it doesnt matter, and then leave. But no they just denied me. I was too irate to deal with anyone at this point so I left. But to everyone working here I genuinely hope they never get front desk, nursing, or pharmacist jobs ever again. I hope you find work elsewhere because yall are too busy kiking and cutting it up to pay attention to your patients. I genuinely have been forgotten about because these nurses wont stop yapping to each other about nothing. Its never them talking about work. Never. Not to mention this has been happening for too long EVERYWHERE that treats patients, including MAJOR HOSPITALS. Find ppl who can do the right thing and not IGNORE YOUR PATIENTS. Or just shut it all down all together at this point. I have an Aunt with cancer, and she still cant get treated properly due to this weird nurse culture, and due to doctors being misinformed and ignorant of their patients symptoms. WE ARE TIRED OF NOT GETTING TREATED PROPERLY!! It cant be that hard to hire the right people, it really cant.

Lama Bean Ive been coming to this hospital for months and I must say the Radiology department is hands down the best department in the hospital. Every time I need to go and get imaging done the front desk lady is quite funny and provides an welcoming presence. The techs in the back for X-rays are professional and very helpful answering any questions that I had. When I had to followup with an MRI for my ankle the techs were outstanding!!!! What a breath of fresh air to have such an outstanding department within this hospital.

Steve Massengale No one ever picks up the phone. Not the appointment line, and certainly no one on any clinics. Also, whose bright idea was it to eliminate a 24 hr ER at a major military installation’s hospital?

sean miller The initial workers were great, zero criticisms, but my nurse practicioner did not give me a chance to speak, and didnt give me a chance to refuse a prescription for a drug that has not worked for me in the past. This has happened more than once, so Im going to stop using this clinic.

Roxanne Walker The Dr and staff were nice and friendly. Wait time was fast. Been there 3 times great experience every time. No complaints from me.

Jerome Shannon On January 17, 2025 I was admitted to Baptist Hospital for an aortic aneurysm repair surgery. Following that surgery, I had two brain surgeries on 1/22 and 1/24, and am now receiving radiation therapy and chemotherapy for brain cancer. I can say without a shadow of doubt that Baptist Hospital is a world-class facility dedicated to saving lives and creating the best lives possible for its patients. I was in hospital for ten days and every employee of Baptist made me feel as if my care and my positive outcome was the most important thing to them. The level and quality of care I experienced is absolutely second to none. As I continue my care as an out-patient I am even more impressed with Baptist Hospital and the level of care provided by its employees. Baptist Hospital is just not a health care facility, it is a community of like minded souls who are dedicated to providing every patient with the highest level of care and the most positive outcome for their longterm success. I recommend Baptist Hospital most strongly and with no reservations. I am living proof of the incredible work being done in this facility. Pensacola is lucky to have a hospital of such high standards in our community.

Gregory Stachel Read through the reviews and just reiterating what a lot are saying. My grandfather entered by EMS (which if he didn’t, I think we would have been waiting all day). Everyone was in the emergency department was rude. They kept saying how packed the hospital was (basically saying they’re understaffed). Like I don’t understand how you can build a new hospital and then be overfilled. The staff didn’t understand their own systems and were frustrated at the computers. No one came to help my grandfather use the restroom and he peed on himself multiple times. At some point, I started asking the staff if we should go to another hospital because everyone was stressed out, acting rude and snapping on me. The doctor never followed up with me in the 8 hours I was there. We usually go to gulf breeze Baptist and I have never felt this way there. They’ve always been friendly to my grandfather and I and they never have a long wait. So I dont understand what’s happening with the Pensacola location. Also the food at “big Baptist” is pitiful. How can a hospital cafeteria serve fried chicken, meatball subs and pizza? Like they should be ashamed of themselves for that. If you’re preaching to people to be healthier, serve healthier food.

Jessica Thomas Whomever answered my phone call on 12/4/24, which a half introduction, and ghetto tone, please fire her and replace her. It is one thing to answer a phone call in the manner she did, but to handle a person in the manner that I was handled was very unnecessary and ending the entire phone call with, WELL IT’S UP TO YOU, was not needed. She needs either better training or a different occupation. Unlike a few people I see that come through that door, I’m nothing of the sort and will not be spoken to that way. She showed lack of education, lack of compassion, and lack of professionalism. She by far is a person I would want to be over anything dealing with my information and/or child’s information. She spells out, gossip, rude, less than lower class, and mediocre education. Just generally speaking from the heart

John Ransom I usually dread dealing with government facilities and programs because of the bureaucratic maze you have to navigate to get anything done, however I was pleasantly surprised on my recent visits to the Health Department. The staff was provided the most personable and friendly service I have ever experienced with a government organization. I dealt with 5 individuals over 2 visits and each staff member was very cheerful and helpful. I had an appointment (which speeds things up a lot) and was in and out in less than fifteen minutes. Main entrance is in the back, the lot entrance on Fairfield is easy to miss.

Kayley T PLEASE go anywhere else if you want to survive. I had Dr Schneider for my pregnancy, her bedside manner was great. However, don’t let that fool you. Towards the end of my pregnancy, I started getting flu like symptoms. I kept calling her office asking to be seen or to go ahead and schedule an induction because I was in so much pain and very ill. They told me no. Ignored my symptoms, and told me that I could go to the emergency room if I needed to. Turns out for the last month of my pregnancy I had very high blood pressure. At my 40 week appointment that they made me wait for I got sent to labor and delivery. Dr. Schneider was not present because she’s off on weekends. I had the on-call doctor in the hospital. Unfortunately, the on-call doctor was busy when it came time to push. I got poked six times in the back by an anesthesiologist that couldn’t get the needle in my back. My blood pressure dropped significantly and I had to be put on oxygen. After my daughter came out mind you I did this all natural, I had to get stitches I was begging the midwife for pain medication. I had just given birth and she’s giving me stitches inside of my vagina. She literally said OK I can give you a Motrin. Have you people lost your mind? My back was in severe pain from getting poked multiple times not to mention I just gave birth. And you wanna give me a Motrin? I was in pain and My blood pressure continued to escalate. I ended up spending a week in the hospital. I was dealing with severe anxiety from bp medication I couldn’t sleep. I was in excruciating pain for the first 24 hours. Dr. Schneider saw me one time at the end for 5 sec to release me to go home. Not to mention, you will be waiting close to four hours for each appointment. I understand having to wait to see a doctor, but there were a lot of times where they would mess up scheduling and I wouldn’t even be called back. That was my last baby!

Felicia Raye During early pregnancy I started having symptoms of miscarriage/ectopic pregnancy. The staff refused to do anything, told me they wouldn’t see me sooner then my confirmation appointment and when I point blank asked “well if something is wrong, if I’m miscarrying, then what? It’s just fine?” And she said “well yeah there’s not really anything I can do for you.” For a practice that is meant for pregnant women, they do NOT care about you or your wellbeing clearly.

Keith Hugg Just curious if the Pensacola VA office ever reviews or comments on here. Doesnt appear so, since theres no responses to any complaints. No surprise you currently have a 2.6 star rating. The negative comments Ive read here are true. Lack of timely service, rude, dont answer phones, wait times, never review or approve requests made from an offsite provider that you sent me to for "all my needs". Everything still has to be sent back to your office reviewed and approved BEFORE any treatment plan can be started. Completely ridiculous... Is this the "best" you can do or are you just hiring any lackey off the street to work there. I guess Ill just keep going up the chain until some questions start getting answered... like thats gonna do anything... Complete Joke

John Pensacola VA Clinic has the most wonderful people. They are tops in efficiency and professionalism. No wait in many years of care from the ophthalmologist in Lima section of building. All smiles and a very pleasant experience. The technicians and doctor always treat the old man like family and saved me a fortune with advice to get glasses online at Zenni! Love these folks! Makes me miss the Army! :)

Alyssa Matthews I WOULD GIVE ZERO STARS IF I COULD. I told these people that I have temporal lobe epilepsy and had not been getting the nutrients my body needs because of the intestinal issues that they found over a month ago and gastro still hadnt gotten back with me to get me in... I told them I needed nutrition because without it I would start seizing.... they left me sitting for 5 hours while everyone else was treated. Eventually I started seeing things that werent there because left temporal lobe seizures cause hallucinations... they kicked me out... for an epileptic rage they caused by refusing to help. I could have sat alone in my house and died of seizures... they never gave us the results of my blood tests, people took blood without gloves and no marked vials.. they even told me that they did not have a patient advocate when I asked for one after 5 hours of sitting without fluids, or nutrition bags while I watched them do the exact thing for everyone else. In the shared room we were packed into. This was a horrendous way to be treated by medical staff who should be training in left temporal lobe seizures... but clearly they cant do that. Do not go here. Oh and Im contacting a lawyer. What they did to me was illegal and they are now charging my insurance for nothing.

Anne Kelson It took me almost 2 hours of waiting to get a 2 minute blood draw. At Baptist on 9 Mile Road it takes 15 minutes for the same service. They make you wait through all the x-rays and other services at Sacred Heart. They are worse than Lab Corp.

Laura Carter PAIN after a Colonoscopy and call for an appointment and it’s 3 days before I can be seen again…. What has happened to our Health (non care ) system?? So I called a left a VM for the MA on the 11th or 12th in pain. ( they said they have an24 hour callback time) I just received my call back on the 23rd. Possibly because 1 person has the responsibility of 3 different Doctors patients. That is asinine, I was an MA. Very very poor patient care. They got their $ for the procedures they performed, and could care less once it was over. Edit: I left a voicemail, 3 1/2 weeks later I received a phone call back. I plan on finding a new Gastro- obviously, this has way to many patients or just plain ol do not care. Like most in Pensacola

Julie Griffin Totally unacceptable. I have been waiting for 4 days for the "referral coordinator" to call me to make an appointment. I went thru the ER last Thursday night. Diagnosed with inflamed gallbladder and gall stones. I was discharged with NO pain medication. I cannot understand WHY the gastro department is so inept. And dont reply with your " were sorry" response. FIX IT!!!