Bradenton Smiles Dentistry - Bradenton (FL)

5 /5 Ana Paye: My dental hygienist, Meledy, was amazing today. My visit was for a cleaning but I also needed X-rays and oral cancer screening. She was so thorough, detailed, and very gentle. I had a great experience.

5 /5 Linda Hill: Dr. Harris cares about her patients. She could have done extensive work and collected money. She thought about procedure and went a route that was cost effective. I trust her without question. Ive been her patient for 9 years. Shes the best.

1 /5 Heather Anderson: I was able to get an emergency dentist apt. within 24 hours of asking…too good to be true, right? Upon arriving 15 minutes early of my scheduled apt., I was told they needed my insurance information. The receptionist told me that “delta dental is really hard to work with” and “hopefully she will be able to get a hold of them soon so we won’t have to reschedule for tomorrow”. Why did no one ask me for insurance information when I scheduled the apt.? After all, someone was able to send me three text reminders of my upcoming apt. The receptionist struggling to still reach my insurance company then asks if I have a phone number for them. I am able to get her the phone number for my dental insurance. When she gets off of the phone from them, she calls me back up to the desk. I am then told that my insurance company anthem, is going to take another 30 minutes to send all of the insurance information to them. She also goes on to add that since it is now 30 minutes after my scheduled apt time, I will need to come back tomorrow. I explained to her that I just drove 40 minutes to arrive 15 minutes early to a scheduled apt. and because two different insurance companies are difficult to work with, I am told I now have to reschedule? She then had the audacity to lie to me and tell me that she tried to call me earlier that morning but I sent the call to voicemail. I asked her what time she called and what number she was calling in from so I could check it against my miss calls. She told me she “she wouldn’t even know what number it would come in as”. And if I really did send her to voicemail like she says I did, why would she not have left a message explaining to me the information she was going to need? I would have gladly called her back! So my emergency visit was spent being told by the receptionist that Delta is really hard to work with, Anthem takes a half hour to compile information and none of the blame lies on her because I didn’t answer her fictitious phone call from earlier that morning. Upon writing this review, I also noticed a previous review that speaks of a similar incident. This business does not respect or value anyone else’s time but their own.

5 /5 Diane Anton: Went in for a cleaning and annual checkup. Stephanie was absolutely wonderful. I havent had a good cleaning in a year or so. She took the time to cover all the basis and had a really good knowledge of the full medical procedure. She took the time to re-educate me on the dos and dont and answered any questions patiently. Stephanie is a really good addition to the crew.

1 /5 Brandon Cackowski-Schnell: I cant speak to their abilities as a dental office but trying to get insurance related items worked out with this practice was an absolute nightmare. Not only did I never get the form I asked them to fill out and sign, but they sent me a request for records that had been sent in by an entirely different patient, and then sent me a bill for a different patient. Every time I called, I had to explain myself over again, messages that were left were never returned and when the form eventually was sent (to the wrong email address, might I add), whoever answered the phone for the next few days that I called had no idea that it had been sent. I managed to get this resolved myself but I will never use this practice and would caution anyone looking for anything that is not 100% covered by insurance to avoid them entirely.