1 /5 Ashley Honeycutt: I have not once had a good experience with the dental offices at the Milton location. First and foremost, they never ever answer the phone and theres no point in leaving them a message because they never return phone calls. If they take a message and advise they will call you back, they dont. And this has been consistent for the last two years. Because of their lack of care of concern, it makes it impossible to see them as the only way to schedule in to go in person. But then, they are closed, or out to lunch. So again, its more difficult than it needs to be. The last cleaning that was done on my two children, the hygienist was incredibly rough, causing sore gums and bleeding. I needed to see them for a crown (which they were unable to do - have to seek services elsewhere). Most recently, I walked in the office to schedule regular cleanings and they were "out to lunch" at around 3pm. Not a problem, but now I have to go up there again since we know they dont know what a telephone is. Before that, about a month ago, I went up there and asked specifically about walk in hours for emergencies. Receptionist wrote down Monday - Thursday from 8-1pm. Well, apparently not, because I sent someone up there on a Tuesday and they were advised they dont see anyone on Tuesdays and they need to drive all the way to Fairfield location in Pensacola. Exactly what you want to hear during an EMERGENCY situation..."sorry, go elsewhere". Do better. Most of the clientele at your location are no insurance or low income. Doesnt mean we dont deserve good quality care.
