2 /5 Dominick Congema: I went up there for a reservation for a 10" truck that I booked. When I get there, the clerk tells me that the last customer didnt bring the keys back for the truck (probably bs, they just wanted to keep the truck because someone else must have wanted to rent for longer) so they tell me tough luck. They had a 26" that I saw and I mentioned it and they didnt want to give me that one because they needed it for the next day, but I said Id bring it back same day and they released it but AT THE LARGER MILEAGE RATE so I had to pay.$0.99c/mile instead of $0.79c/mile. I asked for a dolly and they didnt provide me with any dolly either. This isnt a big uhaul, they would have left me stranded had I not took initiative for the larger truck. Good thing that uhaul compensated me for my reservation guarantee. I didnt use the auto shop. Not a good uhaul experience.